Find & Apply For Hotel Manager Jobs in Racine, Wisconsin

Hotel General Manager Surestay by Best Western - 3.5 Racine, WI Job Details Full-time $50,000 - $55,000 a year 3 hours ago Qualifications Teamwork Resort experience Operations management Multilingual Team development Hotel experience Full Job Description Job Summary We are seeking a dynamic and experienced Hotel General Manager to lead our hospitality team and oversee all aspects of hotel operations. In this pivotal role, you will drive excellence in guest service, ensure operational efficiency, and foster a welcoming environment that exceeds guest expectations. Your leadership will be instrumental in managing daily hotel functions, supervising staff, and maintaining high standards of hospitality management. This position offers an exciting opportunity for a motivated professional to shape the guest experience while achieving operational success and financial growth. Responsibilities Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments. Lead and manage hospitality teams by providing clear direction, coaching, and performance evaluations to ensure team excellence. Implement and uphold hotel guest service standards to deliver exceptional guest experiences that promote loyalty and positive reviews. Manage hospitality operations budgets, monitor revenue management strategies, and control expenses to maximize profitability. Utilize property management systems (PMS) and hospitality reservation systems to optimize booking processes and guest data management. Coordinate with human resources on staffing needs, training programs, and employee relations to maintain a motivated workforce. Ensure compliance with safety regulations, hotel policies, and legal requirements while fostering a safe environment for guests and staff. Handle guest relations issues promptly and professionally, ensuring high levels of customer satisfaction through effective communication and problem-solving skills. Conduct regular audits of hotel operations including night audit procedures to maintain financial accuracy and operational integrity. Develop strategies for revenue growth through marketing initiatives, special events, or resort offerings if applicable. Qualifications Proven experience in hotel management or hospitality leadership roles with supervising responsibilities. Strong knowledge of hospitality management principles including revenue management, budgeting, human resources, and customer service standards. Multilingual or bilingual abilities are highly desirable to serve diverse guest populations effectively. Proficiency with property management systems (PMS), hospitality reservation systems, multi-line phone systems, and other relevant technology tools. Excellent managerial communication skills with the ability to lead teams confidently and foster a collaborative work environment. Demonstrated ability to oversee daily hotel operations efficiently while maintaining high standards of guest service. Experience in resort environments or with night audit procedures is preferred but not mandatory. Leadership qualities that inspire staff engagement, innovation, and continuous improvement in hospitality services. Join us as our Hotel General Manager to lead a vibrant team dedicated to delivering memorable guest experiences while driving operational excellence!

Pay:

$50,000.00 - $55,000.00 per year

Experience:

Hotel:

4 years (Required)

Work Location:

In person