Find & Apply For Hotel Manager Jobs in Wausau, Wisconsin

Job Summary We are seeking a dynamic and experienced Hotel General Manager to lead our hospitality team with energy and vision, in the Wausau area. In this pivotal role, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences, operational excellence, and financial performance. Your leadership will inspire teams, optimize revenue streams, and uphold the highest standards of hospitality service. This role offers an exciting opportunity to shape a vibrant guest-focused environment while managing complex operational and financial responsibilities. Duties Oversee daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance departments to ensure seamless service delivery. Lead and supervise hospitality teams, fostering a positive work environment that promotes teamwork, motivation, and professional growth. Manage hospitality operations budgets, including revenue management strategies, expense control, and financial reporting to maximize profitability. Implement and uphold hotel guest service standards to deliver memorable guest experiences that exceed expectations. Utilize property management systems (PMS) and hospitality reservation systems to optimize bookings, room allocations, and guest data management. Develop and execute strategies for revenue growth through marketing initiatives, special events, and upselling techniques. Maintain compliance with health, safety, and hospitality regulations while ensuring high standards of cleanliness and safety across the property. Cultivate strong guest relations by addressing concerns promptly and ensuring exceptional customer service at all touchpoints. Manage staffing needs, training programs, performance evaluations, and employee engagement initiatives. Monitor hotel operations metrics such as occupancy rates, RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and night audit processes to inform decision-making. Requirements Proven experience in hotel management or hospitality leadership roles with supervisory responsibilities. Strong knowledge of hotel management systems (PMS), property management systems (PMS), and hospitality reservation platforms. Excellent leadership skills with the ability to manage diverse teams effectively across multiple departments. Demonstrated expertise in revenue management, budgeting, financial operations, and cost control strategies. Exceptional managerial communication skills coupled with a customer-centric mindset focused on delivering outstanding guest services. Experience overseeing night audit procedures and managing front desk operations using multi-line phone systems and phone etiquette standards. Familiarity with hospitality industry regulations, human resources practices in hotels or resorts, and guest relations best practices. Ability to thrive in a fast-paced environment while maintaining attention to detail in all aspects of hotel operations. Pay based on experience. Join us as a General Manager - Hotel to lead our team toward excellence! Your energetic leadership will create memorable experiences for our guests while driving operational success—making every day at work rewarding for you and your team!

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

Paid time off

Experience:

Hotel management: 3 years (Required)

Work Location:

In person