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Now viewing: Front Desk Supervisor | DoubleTree by Hilton Huntington

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Shaner Group

Front Desk Supervisor | DoubleTree by Hilton Huntington

Pay: Not specified

Posted: 5 weeks ago

Location: Huntington, WV (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 10/2/2026

Job Description

We're seeking a friendly, dependable Front Desk Supervisor to assist in leading our front office team and deliver exceptional guest experiences. If you're passionate about hospitality, enjoy leading others, and thrive in a fast-paced environment, we'd love to meet you!

Key Responsibilities:

Supervise daily front desk operations and support the front office team. Deliver outstanding guest service and resolve guest concerns promptly and professionally. Assist with check-in/check-out, guest payments, and cash handling procedures. Maintain knowledge of room availability, rates, hotel amenities, and local attractions. Ensure the front desk and lobby remain clean, organized, and welcoming. Work a flexible schedule, including weekends, holidays, and varying shifts, as needed. Perform other duties as assigned.

Qualifications:

At least 1 year of hotel front desk experience; supervisory experience preferred. Strong leadership, communication, and customer service skills. High school diploma or equivalent; some college is a plus. Bilingual (English/Spanish) is a plus. Ability to work in a fast-paced, team-oriented environment.