Find & Apply For Hotel Manager Jobs in Parkersburg, West Virginia

Job Summary We are seeking an energetic and dynamic Hotel General Manager to lead our hospitality team and oversee all aspects of hotel operations. This pivotal role requires a passionate leader who can drive exceptional guest experiences, optimize revenue, and ensure the smooth functioning of daily hotel activities. The ideal candidate will possess strong managerial skills, a comprehensive understanding of hospitality management systems, and the ability to motivate and manage diverse teams. As the face of our hotel, you will foster a welcoming environment that exceeds guest expectations while maintaining operational excellence. Responsibilities Oversee all daily hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services to ensure seamless service delivery. Lead and supervise hospitality teams, promoting a positive work environment focused on teamwork, accountability, and continuous improvement. Manage hospitality reservation systems and property management systems (PMS) to optimize occupancy rates and revenue streams. Develop and implement strategies for revenue management, pricing, and budgeting to maximize profitability while maintaining high standards of guest satisfaction. Ensure compliance with hotel guest service standards, health and safety regulations, and human resources policies. Monitor financial operations including managing budgets, controlling costs, and analyzing financial reports to achieve organizational goals. Foster strong guest relations by addressing concerns promptly, enhancing customer service initiatives, and ensuring memorable experiences for all visitors. Utilize managerial communication skills to coordinate with staff across departments, conduct performance reviews, and facilitate training programs. Oversee night audit procedures and multi-line phone systems to maintain operational accuracy during overnight shifts. Implement effective phone etiquette protocols to ensure professional communication with guests and vendors at all times. Experience Proven supervisory experience in hospitality management or hotel operations with a track record of leading successful teams. Extensive knowledge of hotel management practices including revenue management, budgeting, human resources, and customer service standards. Experience working with property management systems (PMS), hospitality reservation systems, and property management software is essential. Demonstrated ability to oversee daily operations in a resort or hotel environment with a focus on guest satisfaction and operational efficiency. Strong leadership skills with excellent managerial communication abilities to motivate teams and foster a collaborative work culture. Bilingual or multilingual capabilities are highly desirable to serve diverse guest populations effectively. Prior experience managing hospitality operations budgets and financial performance metrics is preferred. Join us as our Hotel General Manager to lead a vibrant team dedicated to delivering outstanding hospitality experiences! We value energetic leaders who thrive in fast-paced environments and are committed to excellence in every aspect of hotel management.

Pay:

$50,000.00 - $65,000.00 per year

Benefits:

Employee discount Paid time off

Experience:

Hotel management: 2 years (Required) Ability to

Commute:

Parkersburg, WV 26101 (Required) Ability to

Relocate:

Parkersburg, WV 26101: Relocate before starting work (Required)

Work Location:

In person