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Hospitality
Housekeeping / Environmental Services Supervisor
Breckenridge, CO
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About Tiger Run Resort Tiger Run Resort is a luxury cabin and RV resort located in beautiful Breckenridge, Colorado. We are committed to maintaining a clean, welcoming, and well-maintained environment for our property owners, guests, and visitors. We are seeking a dependable, organized, and motivated Housekeeping Manager to lead and grow our housekeeping department and ensure that our resort consistently meets high standards of cleanliness, presentation, and guest satisfaction. This position is ideal for someone who takes pride in their work, enjoys leading a team, and is confident managing daily operations with minimal supervision. Position Overview The Housekeeping Manager is responsible for overseeing all daily housekeeping operations, including cabin rental turnovers, clubhouse and common-area cleaning, staff scheduling, quality inspections, inventory management, and coordination with other resort departments. The successful candidate must be a hands-on leader who can establish clear expectations, hold team members accountable, manage changing priorities, and proactively identify and resolve issues. Key Responsibilities Department Leadership & Staff Management Supervise, train, schedule, and support housekeeping employees. Assign daily cleaning responsibilities and ensure all assigned work is completed efficiently and correctly. Monitor staff performance, provide constructive feedback, and maintain accountability. Assist with hiring, onboarding, and ongoing employee training. Establish consistent cleaning procedures and enforce resort housekeeping standards. Step in to assist with cleaning duties. Cabin Rental & Turnover Management Coordinate daily cabin checkouts, arrivals, and back-to-back reservations. Prioritize cleaning assignments based on guest arrival times and operational needs. Inspect completed cabins to ensure cleanliness, proper presentation, and guest readiness. Communicate cabin readiness and any delays to the front desk. Report damages, missing inventory, maintenance concerns, or excessive cleaning needs. Ensure cleaning teams follow established checkout and inspection procedures. Clubhouse & Common-Area Maintenance Oversee daily and scheduled cleaning of the front office, clubhouse, restrooms, laundry facilities, and other assigned resort facilities. Maintain consistent cleanliness in high-traffic common areas. Develop and monitor routine, deep-cleaning, and seasonal cleaning schedules. Ensure cleaning checklists are accurately completed and maintained. Inventory & Operational Organization Monitor housekeeping supplies, chemicals, linens, and equipment. Maintain appropriate inventory levels and communicate purchasing needs. Ensure proper storage, labeling, and safe handling of cleaning chemicals and equipment. Track supply usage and help minimize unnecessary waste and expenses. Maintain organized housekeeping storage and supply areas. Communication & Quality Control Maintain consistent communication with front desk staff, maintenance personnel, and resort management. Promptly address cleanliness concerns, guest complaints, and housekeeping-related issues. Conduct routine inspections of cabins and shared facilities. Maintain accurate records of completed work, staffing needs, and departmental issues. Identify opportunities to improve department efficiency, consistency, and overall performance.
Qualifications Required:
Previous professional housekeeping experience, preferably in hospitality, resorts, hotels, or vacation rentals. Strong organizational skills and attention to detail. Ability to effectively lead, train, and hold employees accountable. Excellent communication and time-management skills. Ability to work independently, make decisions, and manage multiple priorities. Willingness to perform hands-on cleaning duties when necessary. Ability to work in a physically active environment, including standing, walking, bending, lifting, and performing cleaning tasks. Reliable attendance and dependable transportation.
Preferred:
Previous housekeeping supervisory or management experience. Experience with vacation rental turnovers and hospitality cleaning standards. Experience preparing employee schedules and conducting quality inspections. Familiarity with housekeeping inventory and supply ordering and management. Bilingual English/Spanish communication skills. What We're Looking For We are especially interested in candidates who demonstrate:
Ownership:
Takes responsibility for departmental results without requiring constant supervision.
Leadership:
Can motivate employees while maintaining clear expectations and accountability. Attention to
Detail:
Recognizes and corrects cleaning deficiencies before they affect guests.
Initiative:
Identifies problems and takes appropriate action without waiting to be instructed.
Organization:
Can successfully manage multiple cleaning assignments, staff members, and deadlines.
Professionalism:
Represents Tiger Run Resort positively when interacting with employees, owners, guests, and management. Schedule & Work Environment This is an on-site position in Breckenridge, Colorado. Weekend and holiday availability may be required.
Job Type:
Full-time Pay:
$58,000.00 - $65,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance