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Hospitality
Housekeeping / Environmental Services Supervisor
Newark, DE

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Embassy Suites by Hilton Newark Wilmington South

Dual Property Housekeeping Director

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Job Description

Our Embassy Suites and Homewood Suites by Hilton is hiring a Dual Property Housekeeping Director. The dual property housekeeping director oversees the cleanliness, laundry operations, and staff management for two separate hotel properties at the same time.
Responsibilities:
Multi-Property Leadership:
Manage daily housekeeping and laundry workflows across both locations. Split time based on occupancy, guest needs, and inspection results.
Financial Management:
Control budgets, handle payroll, track departmental expenses, and manage inventory levels for both hotels.
Quality & Safety Compliance:
Ensure both properties meet brand standards, local safety rules, and cleanliness guidelines.
Staff Development:
Hire, train, schedule, and evaluate supervisors, room attendants, and housepersons across both teams.
Cross-Department Communication:
Work with front desk, maintenance, and general managers to coordinate room readiness and maintenance repairs.
Qualifications:
Experience:
Several years of hospitality leadership experience, typically as an executive housekeeper or housekeeping manager.
Technical Knowledge:
Familiarity with property management systems (PMS), scheduling software, and inventory control.
Organizational Skills:
Strong ability to balance competing priorities, travel between sites, and solve operational problems quickly.
Flexibility:
Availability to work varied shifts, including weekends and holidays, to support 24/7 hotel operations. Hilton experience preferred About Company Across from the University of Delaware, this all-suite hotel offers spacious 2-room suites, along with many free and modern amenities, including free WIFI, evening reception, and free parking. The Embassy Suites Newark-Wilmington/South is conveniently located near the I-95 motorway, which provides easy access to popular area sites such as Delaware Park Racetrack and Casino. The Wilmington Riverfront area, along with the Delaware Art Museum and a number of corporate offices, is also nearby.