Find & Apply For Housekeeping / Environmental Services Supervisor Jobs in Gulf Breeze, Florida

Job description: The Executive Housekeeper supervises and coordinates activities of room attendants, house attendants, public area and floor supervisors.

He / She

assists in the managing and directing of the day-to-day operations of all housekeeping and laundry functions. Participates in and enforces quality assurance for Housekeeping Department and department cost control measures.

Responsibility & Authority:

You should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff. Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges to prepare work assignments. Assigns team members their duties and inspects work for conformance to prescribed standards of cleanliness. Prepares and distributes the Room assignment sheet and floor keys to housemen. Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel. Schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary. Schedules for cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators. Schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks. Schedules cleaning of all meeting rooms after a completed function. Schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc. Inventories clean supplies & linen stock to ensure adequate supplies. Investigates concerns regarding housekeeping service and equipment and takes corrective action. Provides support in all areas of housekeeping operation, such as staff training, coaching, counseling and enforces the hotels standard operating procedures. Ensures guest rooms are properly secured and that the housekeeping staff utilizes proper key control procedures. Advises managers, desk clerk, & admitting personnel of rooms ready for occupancy. Rewards employees who use their empowerment to meet or exceed guest expectations. Print all housekeeping related reports and traces from PMS. Assists in controlling expenses by the housekeeping department. Confirm all housekeeping staff members have arrived or find substitutes for absent employees. Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linens and uniforms 3) lost and found procedures 4) laundry and 5) public area. Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines. Co-ordinate with vendors etc.: Pest control, laundry services and other outsource services. Attend to any guest complaints and take service recovery measures if required. Review the housekeeping points on the guest feedback forms, take actions on guest complaints and share guest compliments with staff members. Prepare annual housekeeping budget. Submit requests for repair and periodic maintenance of cleaning equipment. Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping guest supplies and linens.

Other Routine Responsibilities:

Co-ordinate with front office and send room discrepancy lists. Select, staff, recruit, hire, and train qualified housekeeping candidates. Attend training seminars to perfect housekeeping techniques and procedures and enhance supervisory skills. Records data concerning work assignments, personnel actions, and timecards, and prepares periodic reports. May prepare reports concerning room occupancy, payroll expenses, and department expenses. Attends periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation. Orient and familiarize new personnel with hotel facilities and operating hours. Control all expenditures relating to Housekeeping, including labor, guest room supplies, and all cleaning supplies and equipment. Oversee any guest communications from housekeeping. Teamwork Skills Be understanding of, encouraging to and friendly with all co-workers. Be self-motivated and use time wisely. Maintain open line of communications with each department. Communicate pertinent information. Respond positively to new ideas. Openly accept critical/developmental feedback Maintain effective communication using meetings, logbooks and bulletins. Be available to help other departments in emergency situations. Safety and Security Skills Maintenance of Lost and Found Properly handle and account for keys It is knowledgeable of and ensures that blood borne pathogen procedures are being followed. Be knowledgeable of policies regarding emergency procedures and security concerns. Ensure protection of guests' room numbers and policies regarding guest room access procedures.

Pay:

$57,000.00 - $61,000.00 per year

Benefits:

Dental insurance Paid time off Vision insurance

Work Location:

In person