Find & Apply For Housekeeping / Environmental Services Supervisor Jobs in Freeport, Maine

Housekeeping Supervisor SpringHill Suites by

Marriott Job Type:

Full-Time Position Overview SpringHill Suites by Marriott Freeport Brunswick, operated by JNR Management Inc., is seeking an experienced, dependable, and hands-on Housekeeping Supervisor to lead and support our Housekeeping Department. The Housekeeping Supervisor is responsible for overseeing the daily housekeeping operation and ensuring guest rooms, public areas, laundry areas, and back-of-house spaces meet Marriott brand and JNR Management cleanliness standards. This is a hands-on leadership position . The ideal candidate is not only comfortable supervising and inspecting but is also willing to assist with cleaning rooms, laundry, houseperson duties, and other operational needs when necessary. Key Responsibilities Lead, supervise, coach, and train Housekeepers, Laundry Attendants, and Housepersons. Organize daily housekeeping assignments based on occupancy, departures, arrivals, stayovers, and staffing levels. Conduct daily housekeeping opening procedures and prepare room assignments. Inspect guest rooms to ensure they meet Marriott and JNR Management cleanliness and presentation standards before being released for arrival. Ensure all arrival rooms are cleaned, inspected, and ready by the required check-in time. Monitor housekeeping productivity and ensure assigned rooms are completed efficiently without sacrificing quality. Communicate continuously with the Front Desk regarding room status, early arrivals, priority rooms, special requests, and rooms requiring additional attention. Identify maintenance issues during room inspections and immediately report or submit them for repair. Follow up to ensure maintenance concerns affecting room readiness are addressed. Train and coach team members on proper cleaning procedures, room presentation, chemical usage, safety procedures, guest privacy, and brand standards. Maintain accountability for housekeeping attendance, punctuality, performance, productivity, and completion of assigned responsibilities. Monitor linen levels and coordinate with Laundry to ensure adequate clean linen is available throughout the day. Maintain organized housekeeping closets, linen rooms, carts, storage areas, and supply areas. Monitor housekeeping supplies and communicate inventory or ordering needs to hotel management. Ensure proper handling and documentation of lost-and-found items. Assist with guest requests and resolve housekeeping-related guest concerns professionally and promptly. Maintain cleanliness standards throughout hallways, elevators, stairwells, lobby areas, public restrooms, pool areas, and other hotel spaces. Complete required housekeeping checklists, inspection documentation, and daily reports. Participate in deep-cleaning and preventative-maintenance room programs. Work closely with the General Manager, Front Desk, Maintenance, and other departments to support overall hotel operations. Assist with cleaning guest rooms, laundry, public areas, or houseperson responsibilities when business levels or staffing require additional support. Perform additional duties as assigned based on the operational needs of the hotel. What We're Looking For The ideal candidate is a leader who understands that successful housekeeping requires organization, accountability, teamwork, training, and attention to detail . We are looking for someone who: Has previous hotel housekeeping experience; supervisory or leadership experience is strongly preferred. Has strong room-inspection skills and a high standard for cleanliness. Can effectively lead, coach, retrain, and motivate a housekeeping team. Is organized and able to prioritize rooms based on hotel occupancy and operational needs. Understands housekeeping productivity and the importance of controlling labor while maintaining quality. Communicates effectively with employees, management, Front Desk, Maintenance, and guests. Takes initiative and addresses problems instead of waiting for someone else to resolve them. Is dependable, professional, and punctual. Can remain calm and organized during high-occupancy and heavy-checkout days. Is comfortable holding employees accountable while maintaining a positive and respectful working environment. Is willing to work alongside the team when additional assistance is needed. Has basic computer skills and is comfortable learning hotel systems and reporting procedures. Has availability to work weekends and holidays based on hotel occupancy and business needs. Physical Requirements This is an active, hands-on position. The Housekeeping Supervisor must be able to stand and walk for extended periods, bend, reach, push and pull housekeeping carts, handle linens and supplies, inspect multiple floors and guest rooms throughout the shift, and safely perform normal hotel housekeeping responsibilities. Our Expectations At JNR Management, our Housekeeping Supervisor is expected to lead by example . A successful supervisor does more than identify problems. They work with their team to determine why a problem is occurring, provide additional training or coaching when necessary, demonstrate the correct procedures, and follow up to ensure improvement. Our goal is to maintain a housekeeping department where every team member understands their responsibilities, works together, and takes pride in providing every guest with a clean, comfortable, and welcoming stay.

Work Location:

In person

Property:

SpringHill Suites by

Marriott Location:

Freeport/Bruinswick Maine Ready to lead a housekeeping team and make a difference in our guests' experience? We encourage you to apply.

Pay:

$20.50 - $22.50 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance On-the-job training Paid time off Paid training Retirement plan Vision insurance

Work Location:

In person