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Hospitality
Housekeeping / Environmental Services Supervisor
Allen Park, MI

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Towneplace Suites by Marriott Allen Park

Housekeeping Supervisor

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Job Description

Housekeeping Supervisor Towneplace Suites by Marriott Allen Park - 1.0 Allen Park, MI Job Details Full-time $15 - $16 an hour 9 hours ago Benefits Paid training Paid time off Employee discount Qualifications Computer operation Teamwork Employee relationship building Attention to detail Organizational skills Computer skills Leadership Full Job Description Job Summary The Housekeeping Supervisor oversees the daily operations of the housekeeping department to ensure guest rooms, public areas, and hotel facilities are clean, safe, and maintained according to hotel standards. The supervisor leads housekeeping staff, inspects completed rooms, manages assignments, and helps provide a positive guest experience. Typical Responsibilities Supervise and coordinate daily work assignments for housekeeping attendants and housepersons. Inspect guest rooms, hallways, public areas, and other hotel spaces for cleanliness and proper maintenance. Ensure rooms are cleaned and prepared according to hotel and Marriott standards. Train, coach, and support housekeeping employees. Monitor employee attendance, productivity, appearance, and performance. Assist with scheduling and staffing based on hotel occupancy. Communicate room status with the front desk and maintenance departments. Report maintenance issues, damaged items, and safety concerns. Handle guest requests and resolve housekeeping-related complaints professionally. Maintain housekeeping supplies, linens, equipment, and inventory. Follow OSHA, health, safety, and hotel sanitation procedures. Help with cleaning rooms and other housekeeping duties when staffing requires it. Complete daily housekeeping reports and other required paperwork. Assist with inspections and preparation for VIP arrivals, group arrivals, and high-occupancy periods. Promote teamwork and maintain a professional, respectful work environment. Typical Qualifications Previous housekeeping or hotel experience preferred. Previous supervisory or leadership experience is helpful. Strong attention to detail and cleanliness standards. Good communication and organizational skills. Ability to work independently and supervise a team. Ability to stand, walk, bend, lift, and move throughout the hotel for extended periods. Ability to lift and move housekeeping supplies and equipment. Flexible availability, including weekends and holidays . Basic computer skills may be required for scheduling and housekeeping systems.
Pay:
$15.00 - $16.00 per hour
Benefits:
Employee discount Paid time off Paid training
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements