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Hospitality
Housekeeping / Environmental Services Supervisor
Jackson, MI
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AI Summary & Insights Summary Insights Environmental Services/Housekeeping Supervisor The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Environmental Services/Housekeeping Supervisor The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Description Overview Otterbein has an employment opportunity for an
Environmental Services Supervisor
•. Serves as a working supervisor with responsibilities for cleaning of various areas as needed along with providing supervisory oversight to all housekeeping partners to ensure work assignments are complete and work output meets or exceeds facility standards. In addition, covers for staff vacations or absences as necessary. This position is Full-Time and may include weekends or holidays. Apply from your phone! Text OTTER to
89743
Responsibilities
Oversee the daily operations of Housekeeping and Laundry Services to ensure a clean, safe, and welcoming environment.
Supervise Housekeeping and Laundry Partners, including hiring, onboarding, scheduling, coaching, and performance management.
Ensure resident rooms, common areas, offices, and public spaces consistently meet cleanliness and presentation standards.
Oversee campus laundry operations, including resident personal laundry, linen processing, and inventory management.
Develop staffing schedules and monitor productivity to ensure appropriate coverage across all service areas.
Conduct routine quality assurance inspections and implement corrective actions as needed.
Maintain department supplies, equipment, and linen inventories while managing departmental expenses.
Collaborate with Nursing, Maintenance, Dining, and other departments to support resident care and campus operations.
Ensure compliance with infection prevention standards, OSHA requirements, CMS regulations, and organizational policies.
Participate in state and federal surveys and develop corrective action plans related to Environmental Services findings.
Foster a culture of exceptional customer service by promptly addressing resident, family, and partner concerns.
Support emergency preparedness activities and maintain a safe environment for residents, visitors, and Partners. Qualifications
Education:
High School diploma or GED preferred
Experience:
Supervisory experience preferred. Minimum two years' experience working in housekeeping
BENEFITS
Health & Wellness
Medical Insurance
with free virtual doctor visits
Vision & Dental Insurance
Pet Insurance
Life Insurance
Employee Assistance Program (EAP)
for personal and professional support
Financial Security
401(k) Retirement Savings Plan
with company match
Paid Time Off (PTO)
that accrues immediately from day one
Paid Holidays
for a healthy work-life balance
Tuition Reimbursement
up to $5,250 per year for ANY field of study
Tuition Discounts
through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
Employee-Sponsored Crisis Fund
available for those facing unforeseen challenges
Legal & Identity Theft Protection
Growth & Development
University Partnerships
with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
Multiple Partner Discounts
available for various products and services through Access Perks
Access to 1,000s of hours of personal and professional development material
through RightNow Media @ Work
Some benefits, including PTO and tuition reimbursement, are based on hours worked.
Why work for
Otterbein SeniorLife:
For more than 100 years, Otterbein has provided senior housing options rooted in respect and community.
We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents. Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Michigan, Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services. Apply today and begin a meaningful career as an