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Hospitality
Housekeeping / Environmental Services Supervisor
Rochester, MI
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Environmental Services Assistant Director Location:
Rochester, MI Employment Type:
Full-Time About Our Client Our Client is a leading healthcare support services organization dedicated to creating environments that promote healing, comfort, and exceptional patient experiences. Through a commitment to quality, hospitality, and operational excellence, Our Client supports healthcare facilities by delivering essential services that improve the experience for patients, families, visitors, and healthcare teams. Our Client is seeking an experienced Environmental Services Assistant Director to support the management and daily operations of the Environmental Services Department at a healthcare facility in Rochester, MI. This role is ideal for a healthcare environmental services professional who is passionate about maintaining high standards of cleanliness, safety, compliance, and customer service while leading and developing a strong team. Position Overview The Environmental Services Assistant Director will assist in the overall management of the Environmental Services Department, ensuring operations are conducted according to established objectives, standards, policies, procedures, and applicable federal, state, and local regulations. The Assistant Director will support department leadership by overseeing daily operations, maintaining an inspection-ready environment, managing team performance, supporting financial objectives, and fostering strong relationships with facility leadership and internal departments. The successful candidate will have experience managing healthcare environmental services operations, leading teams, maintaining regulatory compliance, and delivering exceptional service standards. Key Responsibilities Environmental Services Operations Maintain a sanitary, safe, attractive, and orderly environment throughout the healthcare facility. Assist in planning, organizing, directing, coordinating, and supervising Environmental Services department activities. Ensure daily operations meet established quality, safety, cleanliness, and service standards. Maintain the department in an inspection-ready condition at all times. Ensure compliance with federal, state, and local healthcare regulations, policies, and procedures. Support implementation of best practices that improve operational efficiency and service quality. Leadership & Team Management Assist with leading, training, coaching, and developing Environmental Services team members. Promote professional growth and continuous improvement across the department. Encourage teamwork, accountability, innovation, and employee engagement. Conduct regular management meetings and communicate priorities, expectations, and updates. Support department scheduling, workflow coordination, and daily operational needs. Help create a positive work environment focused on teamwork and excellence. Facility & Department Collaboration Maintain strong relationships with facility leadership, healthcare teams, and internal departments. Coordinate Environmental Services activities with other departments to support overall facility operations. Serve as a professional representative of the Environmental Services department. Support community committees, professional organizations, and facility initiatives when required. Compliance, Quality & Safety Ensure department operations comply with healthcare regulations, safety requirements, and organizational standards. Support preparation for healthcare inspections, audits, and regulatory surveys. Maintain appropriate documentation, reporting, and operational records. Ensure proper security and accountability of facility-owned property, supplies, equipment, and operating resources. Financial & Operational Support Assist the Director with department budget management and cost-control initiatives. Support efficient utilization of labor, supplies, equipment, and resources. Identify opportunities to improve productivity, efficiency, and service delivery. Help ensure maximum value while maintaining high-quality Environmental Services standards. Required Qualifications 3+ years of Environmental Services, Housekeeping, or Facilities Services experience within a healthcare, retirement, assisted living, hospital, or similar environment. Previous leadership or supervisory experience managing Environmental Services teams preferred. Strong understanding of healthcare cleaning standards, infection prevention practices, and regulatory requirements. Experience working with healthcare inspections, surveys, or compliance requirements. Strong customer service and communication skills. Ability to lead teams, manage priorities, and operate effectively in a fast-paced healthcare environment. Strong organizational skills with attention to detail. Ability to work flexible schedules based on operational needs. Preferred Qualifications Bachelor's degree in a related field preferred. Certified Healthcare Environmental Services Professional (CHESP) certification highly desirable. Experience with federal and state healthcare surveys. Experience with P&L accountability and departmental budgeting. Previous contract-managed services experience preferred. Experience managing large Environmental Services operations within healthcare facilities. Core Competencies The ideal candidate will demonstrate: Healthcare Environmental Services Leadership Team Management & Employee Development Regulatory Compliance & Inspection Readiness Infection Prevention & Sanitation Standards Healthcare Facility Operations Customer Service Excellence Budget & Resource Management Quality Improvement Initiatives Cross-Department Collaboration Strong Communication & Leadership Skills Benefits Our Client offers a competitive benefits package, including: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits including: Critical Illness Insurance Accident Insurance Hospital Indemnity Insurance Legal Services Auto and Home Programs Full-time employees may also receive: Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Why Join Our Client Opportunity to lead Environmental Services operations within a healthcare environment. Work with a team committed to quality, service, and patient experience. Stable full-time opportunity with competitive compensation and benefits. Opportunity for professional growth and leadership development. Make a direct impact by creating clean, safe, and welcoming healthcare environments. Ideal Candidate Profile Our Client is seeking an experienced Environmental Services leader who combines strong operational knowledge with excellent leadership, communication, and customer service skills. The ideal candidate will have experience managing healthcare housekeeping or Environmental Services operations, maintaining regulatory compliance, developing teams, and delivering consistent service excellence in a healthcare setting. This is an excellent opportunity for a motivated professional looking to grow their career while making a meaningful impact in patient care environments. #INDW3