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Hospitality
Housekeeping / Environmental Services Supervisor
Boone, NC

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Home2 Suites by Hilton Boone

Executive Housekeeping Manager

Job Description

Overview:
Are you a passionate hospitality leader who takes pride in delivering exceptional guest experiences through cleanliness, organization, and team development? Home2 Suites by Hilton Boone is looking for an experienced Executive Housekeeping Manager to lead the most important departments in our hotel. Our hotel is just over one years old , consistently ranks as a top-performing Home2 Suites , and is located in one of North Carolina's premier leisure destinations. We have built a culture centered around teamwork, accountability, recognition, and genuine hospitality. If you enjoy leading people, developing talent, and maintaining Hilton brand standards, we'd love to meet you.
What You'll Do:
Lead, coach, and inspire the Housekeeping team to consistently exceed Hilton cleanliness standards. Recruit, train, schedule, and develop housekeeping associates. Conduct daily room inspections to ensure exceptional quality and guest satisfaction. Manage labor productivity while maintaining high service standards. Oversee inventory, ordering, and proper use of housekeeping supplies and equipment. Partner with the Front Office and Maintenance teams to ensure rooms are guest-ready and operational. Respond promptly and professionally to guest concerns and special requests. Ensure compliance with Hilton brand standards, safety procedures, and company policies. Foster a positive, respectful, and accountability-driven team culture.
What We're Looking For:
Minimum of 2 years of housekeeping leadership experience in a hotel environment (Executive Housekeeper or Assistant Executive Housekeeper preferred). Strong leadership, coaching, and communication skills. Excellent organizational and time management abilities. Ability to work in a fast-paced environment while maintaining exceptional attention to detail. Flexible schedule, including weekends and holidays as business demands. Experience with Hilton brand standards is a plus. Why Join Our Team?: Competitive pay Paid Time Off Narsi Hotels Vacation Reimbursement Program Hilton Team Member Travel Program Health, Dental, and Vision Benefits 401(k) with 4% company match Career advancement opportunities within a growing hospitality company Positive, supportive leadership team Opportunity to lead a department at one of the area's highest-performing hotels We Are Looking For Someone Who...: Leads by example and isn't afraid to roll up their sleeves. Builds strong relationships with their team. Takes pride in creating spotless guest rooms and public spaces. Thrives in a culture of excellence, accountability, and continuous improvement. Wants to make a lasting impact on both guests and associates. If you're ready to join a winning team where your leadership will truly make a difference, we'd love to hear from you. Apply today at the Home2 Suites by Hilton Boone apart of Narsi Hotels!
Pay:
From $50,000.00 per year
Benefits:
401(k) 4% Match Dental insurance Employee discount Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Vision insurance
Education:
High school or equivalent (Required)
Experience:
Hotel Housekeeping Leadership:
2 years (Required)
Location:
Boone, NC 28607 (Preferred) Ability to
Commute:
Boone, NC 28607 (Required)
Work Location:
In person