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Hospitality
Housekeeping / Environmental Services Supervisor
Greenville, NC

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Best Western Plus Suites of Greenville

HOUSEKEEPING SUPERVISOR

Job Description

Best Western Plus Suites of Greenville is looking for an experienced and dependable Housekeeping Supervisor to join our team.
Position:
Housekeeping Supervisor Schedule:
6 days per week
Experience:
Previous hotel housekeeping experience is required. Supervisory experience is strongly preferred.
JOB RESPONSIBILITIES
Supervise and lead the housekeeping staff on a daily basis. Inspect guest rooms, bathrooms, hallways, and common areas to ensure they meet hotel cleanliness standards. Make sure rooms are cleaned, inspected, and ready for arriving guests. Train new housekeeping employees and provide ongoing guidance to staff. Assign rooms and daily cleaning duties to housekeepers. Monitor employee attendance, performance, and productivity. Report maintenance issues and items needing repair to management. Ensure housekeeping supplies, linens, and amenities are properly stocked. Help maintain proper inventory of housekeeping supplies. Address guest requests and housekeeping-related concerns in a professional manner. Ensure all housekeeping policies, procedures, and safety standards are followed. Assist with cleaning rooms when needed, especially during busy periods. Communicate with the front desk and management regarding room status and special requests. Maintain a clean, organized, and professional housekeeping department.
QUALIFICATIONS
Previous hotel housekeeping experience is required. Previous housekeeping supervisory experience is preferred. Must have strong attention to detail. Must be dependable and able to work 6 days per week. Must be able to work weekends and holidays as needed. Must be able to work in a fast-paced hotel environment. Must have good communication and leadership skills. Must be able to work well with employees and management. Must be willing to lead by example and assist the housekeeping team when necessary. This is a hands-on supervisory position. The ideal candidate will be dependable, organized, hardworking, and able to maintain high standards of cleanliness while effectively managing the housekeeping team.
Expected hours:
20.0 - 40.0 per week
Benefits:
Employee discount Paid time off
Work Location:
In person