Find & Apply For Housekeeping / Environmental Services Supervisor Jobs in Isle of Palms, South Carolina

Housekeeping Manager - Isle of Palms & Wild Dunes The Housekeeping Manager is responsible for overseeing and managing all housekeeping operations for Sweetgrass Properties on Isle of Palms and in Wild Dunes. This position is responsible for ensuring that all properties are properly staffed, scheduled, cleaned, inspected, and maintained to company standards. The Housekeeping Manager serves as the primary point of contact for all housekeeping-related needs across the company, working closely with the Reservations, Property Management, Maintenance, and other operational teams to ensure a seamless experience for guests, owners, and staff. This is a hands-on leadership position requiring strong organization, communication, problem-solving, and team-management skills. Key ResponsibilitiesHousekeeping Operations Oversee all housekeeping operations for Isle of Palms and Wild Dunes. Manage daily and weekly housekeeping schedules based on reservations, departures, arrivals, and operational needs. Schedule and coordinate cleaners, subcontractors, inspectors, and other housekeeping personnel. Adjust staffing levels and resources based on occupancy, seasonality, turnover volume, and business demands. Scale the housekeeping team as needed, including cleaners, inspectors, and shop/support personnel. Ensure adequate coverage during peak seasons, holidays, weekends, and periods of increased demand. Monitor daily operations and respond quickly to staffing or scheduling issues. Quality Control Establish and maintain company housekeeping standards across all properties. Ensure cleans and inspections are completed accurately, thoroughly, and on time. Monitor the quality and consistency of work performed by employees and subcontractors. Address recurring quality issues and implement corrective action when necessary. Conduct or coordinate quality checks and follow up on deficiencies. Ensure properties are guest-ready and meet owner and company expectations. Team Leadership Lead, train, support, and hold housekeeping staff and subcontractors accountable to company standards. Help recruit and onboard new housekeeping personnel as needed. Monitor team performance and identify opportunities for additional training or support. Build and maintain a reliable housekeeping team capable of handling seasonal fluctuations in demand. Foster clear communication and accountability among cleaners, inspectors, and housekeeping support staff. Supplies & Inventory Monitor housekeeping supplies and inventory levels. Order and maintain adequate supplies for housekeeping operations. Coordinate with the shop/support team to ensure supplies are available when needed. Identify opportunities to improve supply management, efficiency, and cost control. Ensure housekeeping equipment and supplies are properly maintained and distributed. Interdepartmental Communication Serve as the main point of contact for all housekeeping-related needs throughout company for Isle of Palm / Wild Dunes. Work directly with the Reservations team regarding housekeeping needs related to arrivals, departures, early arrivals, late checkouts, and other guest-related requests. Work directly with Property Managers regarding owner requests, property concerns, housekeeping issues, and special cleaning needs. Coordinate with Maintenance and other departments when housekeeping issues require additional support. Communicate proactively with other departments when staffing, scheduling, quality, or operational issues may affect the guest or owner experience. Ensure information is communicated clearly and efficiently between housekeeping and other departments. Owner & Guest Communication Communicate professionally with owners and guests when housekeeping-related concerns arise. Respond promptly to concerns regarding cleanliness or housekeeping service. Coordinate resolutions to housekeeping issues and ensure appropriate follow-up. Work with Property Managers and other departments to address owner and guest expectations. Maintain a high level of professionalism when representing the company. Scheduling & Operational Planning Review upcoming occupancy and reservation demands to anticipate housekeeping staffing needs. Plan staffing and schedules ahead of peak periods and seasonal changes. Identify potential staffing shortages or operational challenges before they impact service. Adjust schedules and resources as reservations and operational demands change. Ensure housekeeping operations are aligned with the company's overall business needs. Qualifications & Skills Previous experience in housekeeping management, hospitality operations, vacation rentals, hotels, or a related field. Strong leadership and team-management skills. Excellent organizational and time-management abilities. Ability to manage multiple properties, employees, subcontractors, and priorities simultaneously. Strong communication and customer-service skills. Ability to make decisions quickly and effectively in a fast-paced environment. Strong attention to detail and commitment to quality. Ability to work independently while collaborating effectively with multiple departments. Comfortable using scheduling, property-management, communication, and other operational software. Ability to work flexible hours based on business demands, including weekends and holidays. Success in This Role Success in this position means that the company's housekeeping operation on Isle of Palms and Wild Dunes is consistently staffed, organized, responsive, and operating at a high standard. The Housekeeping Manager should be able to anticipate needs, solve problems before they become larger issues, maintain consistent cleaning quality, and ensure that clients and the Reservations and Property Management teams always have a reliable point of contact for housekeeping needs.

Pay:

$58,000.00 - $65,000.00 per year

Benefits:

Health insurance Paid time off

Work Location:

In person