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Housekeeping Lead - Temporary 90-Day Position Timberlake Hotel |

Staples, MN Pay:

$16.00-$17.50 per hour, depending on experience

Schedule:

7:30 AM-3:00 PM, 3-4 days per week, including every other weekend and designated holidays as scheduled.

Employment Type:

Temporary, 90-day assignment, with the possibility of permanent employment as a Housekeeping Lead or in another suitable position if available. Position Overview Timberlake Hotel is seeking a Housekeeping Lead for an initial 90-day temporary assignment, with the possibility of continued employment in a permanent Housekeeping Lead role or another suitable position based on performance and business needs. This is a hands-on leadership position responsible for coordinating the daily work of our housekeeping and laundry team of approximately 8 employees. The Housekeeping Lead will organize daily assignments, inspect guest rooms, assist with room cleaning and laundry duties, support and train team members, and communicate with the front desk and management to ensure our rooms are ready to welcome guests. The ideal candidate is an experienced housekeeper who leads by example, takes pride in their work, communicates effectively, and understands the importance of teamwork, reliability, and consistent quality. Key Responsibilities Team Leadership and Daily Coordination Coordinate daily assignments for housekeeping and laundry staff based on occupancy, arrivals, departures, and staffing needs. Monitor room assignments and keep room-status information organized and up to date. Prioritize arriving guest rooms and ensure rooms are completed on time and ready for check-in. Provide hands-on training for new employees, demonstrating proper cleaning techniques, procedures, and hotel quality standards. Offer ongoing guidance, coaching, and support to help team members perform their jobs effectively. Lead by example through dependable attendance, punctuality, professionalism, and a positive attitude. Communicate staffing concerns, performance issues, and operational needs to hotel management. Identify opportunities to improve workflow, employee training, supply management, and overall department efficiency. Housekeeping and Laundry Operations Actively participate in cleaning guest rooms, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing guest amenities. Assist with laundry operations as needed, including washing, drying, folding, and distributing linens and towels. Inspect completed rooms to ensure they meet Timberlake Hotel's cleanliness and presentation standards before guest check-in. Maintain consistent quality standards and address cleaning deficiencies promptly. Help coordinate daily workloads to ensure rooms and laundry are completed efficiently and on schedule. Monitor inventory of linens, towels, toiletries, and cleaning supplies, and communicate replenishment needs to management. Help maintain clean, organized, and guest-ready hallways, public areas, and other assigned spaces. Guest Service and Communication Maintain clear, timely communication with the front desk regarding room readiness, priority rooms, special requests, and changes in room status. Respond to guest requests and concerns in a friendly, professional, and timely manner. Communicate effectively with housekeeping staff, laundry attendants, the front desk, and management to keep daily operations running smoothly. Report maintenance issues, damaged items, and safety concerns promptly. Safety and Standards Reinforce proper cleaning, sanitation, and workplace safety procedures. Ensure cleaning chemicals are handled, stored, and used according to instructions. Promote safe use of cleaning equipment and proper handling of laundry and waste. Help maintain an organized, safe working environment for the entire team. Qualifications Previous hotel housekeeping experience required. Previous supervisory, team lead, or employee training experience strongly preferred. Strong organizational skills and the ability to prioritize tasks in a busy environment. Excellent attention to detail and a commitment to consistent cleanliness standards. Dependable, punctual, and committed to maintaining reliable attendance, especially during busy weekends and scheduled shifts. Ability to communicate clearly and professionally with employees, management, and guests. Comfortable providing hands-on training, demonstrating procedures, and offering constructive feedback. Ability to work independently while collaborating with the hotel team. Willingness to perform hands-on housekeeping and laundry duties while coordinating and supporting other employees. Ability to remain active throughout the shift, including standing, walking, bending, reaching, and lifting as required. Available to work 7:30 AM-3:00 PM, 3-4 days per week, including every other weekend and designated holidays as scheduled. Training and First 90 Days Training will be hands-on and will cover Timberlake Hotel's housekeeping procedures, room-inspection standards, laundry operations, daily assignments, communication expectations, and safety practices. During the initial 90-day assignment, the employee will be expected to demonstrate reliable attendance, effective team coordination, consistent room quality, timely completion of priority rooms, and professional communication with staff and management. At the end of the initial assignment, continued employment considered for a permanent Housekeeping Lead position or another suitable role based on performance, business needs, and position availability.

Pay:

$16.00 - $17.50 per hour Expected hours: 22.5 - 30.0 per week Application Question(s): Do you understand that this is a 90-day temporary assignment, with the possibility of continued employment in a permanent Housekeeping Lead role or another suitable position based on performance and business needs.

Experience:

Housekeeping management: 2 years (Preferred) Shift availability: Day Shift (Preferred)

Work Location:

In person