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Hospitality
Maid / Housekeeping Staff
Fayetteville, NC

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Homewood Suites by Hilton–Legend Hospitality One, LLC

Housemen

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Job Description

JOB TITLE
HOUSEMEN
REPORTS TO
Housekeeping Manager /Housekeeping Supervisor
POSITION SUMMARY
Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Demonstrates a professional, friendly, warm and welcoming demeanor to all guests and employees.
DUTIES AND RESPONSIBILITIES
Collects soiled linen for laundering from housekeeping carts. Assists in keeping the lobby and hallway area clean, neat and free of debris and trash as needed. Receives linen supplies from laundry and stocks linen closets on guest floors in a neat organized manner. Maintains housekeeping carts and stocks supplies. Strips used linen from beds in order to assist housekeepers. Removes trash collected by room attendants and employees. Transports clean linen to the housekeeping storage rooms on the floors and refills the par stock of linen on each floor Refills the par stock of guest amenities and supplies on each housekeeping storage area. Helps the room attendants with heavy lifting and special cleaning projects as directed. Cleans all public areas in the prescribed manner while following department standard operating procedures. Removes soiled linen and trash from the pool side and other service areas and takes to appropriate locations in the prescribed manner. Assists housekeeping with placing bed boards, roll-ways beds, extra bedding etc. in appropriate fashion per standard operating procedures. Reports missing / found articles, damage or merchandise problems to the housekeeping supervisor and managers. Responds at all times in a friendly, helpful manner to guests and other colleagues. Handles any tasks assigned by the supervisors as and when needed. The above description reflects on the general details considered to describe the principle functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. Management reserves the right to alter the above requirements at any time.
PREREQUISITES
Education:
A secondary school diploma is preferred, Physical mobility and stamina required, must be able to follow instructions, possess detail orientation skills and demonstrate a professional attitude. The candidate must have the ability to work independently and under little supervision.
Experience:
Previous hotel-related experience desired.
Physical:
Requires standing for long periods of time and on occasion may be asked to lift and carry up to 40 pound. While performing the duties of this job, it may be also required to stoop, kneel, crouch, or crawl.
Work Environment:
Work is generally performed in hotel guest rooms and public areas or in a casino environment with exposure to second hand smoke and high noise levels. Evenings, grave, weekends and holidays most likely will be required.
Job Types:
Full-time, Part-time Pay:
From $13.00 per hour
Benefits:
Employee discount Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements