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Custodian/Housekeeper
Job Description
Building Environmental Services Technician
FLSA Non-Exempt
Position Class 16785
Position Overview Join the Ramily! Join the Ramily! Winston-Salem State University (WSSU) is a distinguished institution thatbines academic excellence,munity engagement, and amitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knitmunity that nurtures both professional and academic excellence. Situated in Winston-Salem, North Carolina—known as the City of Arts and Innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways. With its beautiful campus, strong sense ofmunity, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn. Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:
UNC System Employee Benefits Central
UNC System Retirement Benefits
WSSU Holiday Schedule
WSSU Discounts and Perks Position Summary Join the Ramily!
Work with a friendly campusmunity as one of our Building Environmental Service Technicians! This is a Custodian/Housekeeper role responsible for cleaning and disinfecting campus buildings.
Responsibilities include:
Daily routine cleaning and resupply of assigned work areas
Basic cleaning functions include, but are not limited to:
Sweeping, mopping, scrubbing, dusting, disinfecting, vacuuming, and removing trash.
Filling dispensers (such as tissue and soap dispensers) to appropriate amounts with proper product
Clean restroom floors,modes, urinals, sinks, mirrors, and dispensers
Detail cleaning of assigned area, such as dusting and glass cleaning
Project-related tasks such as floor care, deep restroom cleaning, and occasional custodial outdoor tasks
Submit supply requests on a regular basis as directed by supervisor
Turn laundry in for regular cleaning, monitor equipment for malfunction, and correct minor equipment issues such as replacing vacuum bags or filters
Collaborate with peers, assisting w needed, sharing resources and information, and by providing excellent customer service to students, faculty, and staff.
Communicate professionally with other staff members,plete mandatory forms such as sign in/sign out for attendance and university property/equipment.
Maintaining a healthy and safe working environment by reporting equipment malfunctions, adhering to safety standards, and labelling and storing materials appropriately. Primary Function of Organizational Unit The purpose of thisanizational unit is to provide basic and detailed housekeeping services to all University buildings.
Position Information Position Number 080706
Competency Level Contributing
Working Position Title Custodian/Housekeeper
Building and Room No. 1602
Lowery St Work Hours:
From [time] to [time] on [days] of [week] 12:00 PM to 9:00 PM, Sunday and 3:00 PM to 12:00 AM Monday - Thursday and occasional Friday and/or Saturday as required, hours subject to change based on University and institutional needs.
Hours per week 40
Months per year 12
Appointment Type Permanent Full-Time
If Time Limited. No
Appointment Length. 12
DHR Assigned Fields FTE 1
Requirements and Preferences Position required to work during periods of adverse weather or other emergencies All - Emergency and Pandemic on site
Position required to work On-Call/Emergency Callback Yes
Minimum Experience/Education Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalentbination of training and experience.
Special certification may be required for some of these positions. Preferred Years Experience, Skills, Training, Education Experience with institutional cleaning in an educational setting, preferably higher education.
Familiarity with a variety of cleaning equipment, including, but not limited to; vacuums, burnishers, scrubbers, extractors and wet vacs.
Demonstrated flexibility in regard to adjustments in job tasks and assignments. Required License or Certification Valid US Driver's License No
Commercial Driver's License Required No
Physical Required No
List any other medical/drug tests required Posting Details
Posting Details Posting Number
SPA01065P
Internal Posting Only No
Time Limited Position No
Appointment Length State Salary Range $33,540 - $47,847
Internal Salary Range $33,540 - $35,350
Open Date 10/08/2026
Close Date 10/27/2026
Open Until Filled No
Special Instructions Summary Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to for positions for Which they may be qualified.
Please Note:
- A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
- If it is determined that no applicants meet the minimumpetency, education, and experience requirements, then management may consider other applicants.
- Salary will be determined based onpetencies, equity, budget, and market considerations.
- Resumes will not be accepted in lieu ofpleting an electronic application. The application must bepleted in full detail (including work history) for your qualifications to be considered.
- Failure toplete the applicationpletely may result in you not being considered for the vacant position.
- Your application for the position will not bepleted until you receive an online confirmation number at the end of the process of ing for a position.
- If you have general questions about the application process, you may contact Human Resources at OHRwssu.
edu. Individuals with disabilities requiring disability-related amodation in the application and interview process, please call 336-750-2834.
Key Responsibilities and Related Competencies
Key Responsibilities and Related Competencies Competency Knowledge - Technical
Describe the specific job duties related to thispetency Includes, but is not limited to, daily routine/detail cleaning and resupply of assigned work areas in a timely manner. Performs basic cleaning such as sweeping, mopping, scrubbing, dusting, disinfecting, vacuuming, removing trash, etc. Fills dispensers, such as tissue and soap dispensers with the proper product and appropriate amounts. Clean restrooms (to include sweeping and mopping floors,modes and urinals, sinks, mirrors and dispensers. Detail cleaning of assigned area, high and low dusting, glass/lobbies. Project-related tasks such as floor care, deep restroom cleaning, and occasional custodial related outdoor tasks are expected to be performed as directed. Improvement of cleaning performance is stressed and should be aplished while adhering to departmental practices regarding green cleaning policies/processes, safety policies, and assigned routines. Staff members are also expected to perform absentee coverage as directed.
Staff members are expected to submit supply requests on a predetermined date as directed by supervision while utilizing departmental request forms. Staff members are also expected to utilize only chemicals and supplies provided by the university department. Laundry should be turned in for cleaning and retrieved per supervisory direction on a regular basis (as defined by supervision) and staff members are expected to monitor equipment status for malfunctions and submit updated information to the supervisor and/or team leader on a regular basis while advising them on changes to equipment locations and providing feedback when repair is needed. Staff members will also be expected to be able to diagnose the correct minor equipment issues (e.g., vacuum cleaner bags/filters) and clean equipment/closets per departmental schedule. Percentage Of Time 75
Competency Interpersonal Skills
Describe the specific job duties related to thispetency Communicates with colleagues and customers in a manner that allows work to bepleted. Offers to assist co-workers when needed and s knowledge, resources, etc. to reachmon goals. Acknowledges the importance of others' opinions and ideas and offers suggestions to improve work output. Attends and seeks out training to further enhance skills. Specifically, displaying a positive attitude during day-to-day interactions with co-workers, students, faculty and staff and avoiding behavior that is considered disruptive to departmental processes and/or functions. Percentage Of Time 10
Competency Communication
Describe the specific job duties related to thispetency Clearly and concisely conveys verbal, non-verbal (sign language, body language, gestures), or written information and ideas to individuals or groups to ensure they understand the message. Listens and responds appropriately to messages from others. Expected to engage in electronic and writtenmunication to ensurepletion of mandatory forms and documents to include (but not limited to) proper signing in/out for attendance purposes daily and signing in/out of university property (ex: keys/radios/etc.). Performsputer-related tasks as assigned, such as digital time reporting, online training, performance appraisal tasks and reading/acknowledgement of messages from the university/department. Percentage Of Time 5
Competency Customer Service
Describe the specific job duties related to thispetency Greets customers promptly and courteously. Receive visitors and general public in a courteous, professional and helpful manner daily. Residence Hall directors for any person requesting access without a University issued badge. Pays attention to person, and acknowledge personnel as they enter the office and ask questions to determine person's needs. Maintain a positive attitude and demeanor daily. Maintain excellent customer service skills to colleagues, students, staff and visitors daily. Knows the role of clients in the work environment. Percentage Of Time 5
Competency Safety and Health Compliance
Describe the specific job duties related to thispetency Demonstrates an understanding of and maintains conditions that ensure a healthy and safe working environment. Makes sure equipment is working properly and report malfunctions of equipment as they occur. Ads to University safety and health standards wearing appropriate issued personal protective equipment (PPE), supplies and materials. This includes (but not limited to) proper labeling of bottles and shelves, paper products on a pallet or shelf space in a neat and orderly fashion, cleaning cloths folded and stored neatly on shelves and soiled linen put away appropriately or returned to the appropriate location for laundering. Attendspletes departmentally assigned training as directed. Percentage Of Time 5
Benefits
- Professional Development
- Dental Insurance
- Other Retirement and Savings