Find & Apply For Maid / Housekeeping Staff Jobs in Farragut, Tennessee

job overview Work under the direction of the Executive Housekeeper and General Manager. Following a daily schedule, performing proper cleaning of each guestroom, performing responsibilities outside the guestrooms, guest service & satisfaction, and individual effectiveness.

DUTIES AND RESPONSIBILITIES-MUST WORK WEEKENDS!

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PEOPLE:

• Working as a team to ensure our guests feel valued and are provided the highest level of customer service

GUEST EXPERIENCE

• Provides courteous guest service promptly and efficiently
• Responds promptly to any guests inquiries or complaints (if reasonable) by either doing it himself/herself or delegating to a co-employee
• Offers alternate solution if guest demands cannot be met.
• Shows person control in front of guests by maintaining positive attitude, staying calm and patient, avoiding use of negative language, and never displaying anger
• Demonstrates a commitment to servicing the guest, takes initiative to speak to a guest, acknowledges every guest with eye contact, nod and greeting

RESPONSIBLE BUSINESS

• Arrives to work promptly as scheduled
• Takes ten minutes to load carts with all necessary supplies
• Turn off all lights, strips beds, and drops all dirty linens to the laundry on all new checked-out rooms
• Cleans the cart and ensures that all bottles are correctly labelled
• Paces himself/herself so that each room is being cleaned properly and in a timely manner
• Vacuums, sweep and mop guest room floors
• Dust and clean room decorations, appliances and structural surfaces
• Dusts, brushes, polishes and vacuums furniture
• Clean showers, tubs, sinks and toilets, replenish amenities and supplies as needed
• Inspects rooms for safety hazards and for the operating conditions of equipment
• Check for damaged linens
• Make bed changing sheets in all check outs and as needed in stay overs
• Clean lobby, and dining areas as requested by supervisor
• Clean suites kitchens including washing dishes as needed
• Reports lost and found articles, maintenance problems, or special room problems to supervisor
• Prepares rooms for guest arrivals and responds to special guest requests
• Performs any other job related duties assigned by a supervisor

Pay:

$14.00 per hour

Benefits:

Employee discount People with a criminal record are encouraged to apply

Work Location:

In person