Find & Apply For Restaurant / Food Service Manager Jobs in Scottsdale, Arizona

General Manager / Operational Leader Quiriego Restaurant — Scottsdale, Arizona Full-Time | Senior Restaurant Leadership About Quiriego Quiriego is an upscale Mexican restaurant in Scottsdale built around elevated hospitality, refined Mexican cuisine, craft cocktails, a full-service bar, coffee, bakery offerings, and a distinctive guest experience. We are building Quiriego with the intention of becoming a recognized destination in the Scottsdale dining community. To accomplish that, we are looking for a General Manager who can operate as the true day-to-day leader of the restaurant . This is not simply a position for someone who can manage a shift. We are looking for someone who can run the business. The Role The General Manager will have responsibility for the overall operation and performance of Quiriego. You will work directly with ownership and the culinary leadership team to build a disciplined, hospitality-driven operation where employees are well trained, managers are accountable, guests receive consistently exceptional service, and financial performance is actively managed. The right candidate will be equally comfortable walking the dining room during a busy Saturday night, coaching an employee, reviewing labor reports, analyzing a P&L, resolving a guest concern, meeting with a vendor, improving an operating system, or discussing restaurant performance with ownership. We want someone who sees the restaurant as a complete business — not simply a collection of shifts. What You Will Own Restaurant Operations You will take ownership of the restaurant's daily operation and ensure Quiriego consistently performs at a high level.

Responsibilities include:

Leading all front-of-house operations and coordinating closely with back-of-house leadership. Maintaining a strong leadership presence during service. Ensuring opening, closing, side work, sanitation, and operating procedures are consistently followed. Maintaining exceptional standards for cleanliness, organization, restaurant presentation, and readiness. Identifying operational problems and implementing solutions before they negatively affect the guest experience. Building systems that allow the restaurant to operate consistently regardless of which manager is working. Leadership & Culture The General Manager will be responsible for developing the culture of the restaurant.

You will:

Recruit, hire, train, coach, develop, and retain high-performing employees. Develop supervisors and managers into stronger leaders. Establish clear expectations and hold employees accountable. Conduct regular performance conversations and employee evaluations. Lead productive pre-shift meetings. Address performance issues quickly, professionally, and consistently. Recognize strong employees and create opportunities for development. Build a culture centered around professionalism, hospitality, teamwork, accountability, and respect. We are looking for a leader who understands that restaurant culture is created by what management consistently teaches, reinforces, and allows. Guest Experience Quiriego is designed around hospitality. The General Manager must be highly visible in the restaurant and personally engaged with the guest experience.

You will:

Monitor service standards throughout every shift. Interact with guests and build relationships with regular customers. Resolve guest concerns professionally and decisively. Coach employees on hospitality, menu knowledge, service technique, and attention to detail. Review guest feedback and identify recurring opportunities for improvement. Maintain the level of service expected from an upscale Scottsdale restaurant. Financial Performance The General Manager must understand the business behind the restaurant. You will be expected to actively manage: Restaurant sales Labor percentage Scheduling efficiency Overtime Food cost Beverage cost Inventory Purchasing Waste Discounts and comps Cash controls Operating expenses Vendor relationships Restaurant profitability The GM will review restaurant performance with ownership and help identify opportunities to improve revenue, control expenses, and strengthen profitability without compromising the guest experience. Candidates should be comfortable reading and discussing restaurant financial reports and P&L statements . Labor & Scheduling You will be responsible for building schedules that support both operational performance and financial targets.

Responsibilities include:

Forecasting staffing needs based on projected business. Controlling labor while maintaining proper service levels. Monitoring overtime. Ensuring proper staffing for peak periods. Making proactive hiring decisions. Preventing unnecessary over-staffing or under-staffing. Holding managers accountable for labor performance. Training & Development Training should never stop after an employee's first week. The General Manager will create an environment of continuous development through: New-hire training Position certification Menu and beverage education Service training Manager development Performance evaluations Ongoing coaching Pre-shift education Cross-training where appropriate The goal is to build a team that understands not only what to do, but also why Quiriego expects it to be done a certain way. Inventory & Controls You will help oversee systems related to: Food inventory Liquor, beer, and wine inventory Restaurant supplies Smallwares Purchasing Receiving Vendor deliveries Waste tracking Complimentary items and discounts Cash handling Loss prevention Strong operational controls are an important part of this position. Bar & Alcohol Operations Because Quiriego operates a full-service bar, the General Manager should be comfortable overseeing beverage operations.

Responsibilities may include:

Alcohol-service compliance Bartender performance Liquor inventory Pour-cost monitoring Beverage sales Responsible alcohol service Staff alcohol training Maintaining compliance with applicable Arizona liquor requirements Technology & Reporting The General Manager should be comfortable using restaurant technology and operational reporting. Experience with Toast POS is highly preferred.

Responsibilities may include reviewing:

Daily sales reports Labor reports Product mix Discounts and voids Employee performance Tip reporting Scheduling Inventory information Operational KPIs The GM will communicate restaurant performance, challenges, and recommended actions directly to ownership. What We Are Looking For We are looking for an experienced restaurant operator with demonstrated leadership ability. Preferred Experience 5+ years of progressive restaurant management experience. 2+ years as a General Manager, Assistant General Manager, Director of Operations, or comparable senior restaurant leader preferred. Experience in upscale, chef-driven, fine dining, polished casual, or high-volume full-service restaurants strongly preferred. Experience managing significant restaurant sales volume. Demonstrated responsibility for labor and operating costs. Experience reviewing restaurant P&Ls and financial reports. Strong understanding of food and beverage cost controls. Experience managing a full-service bar operation. Experience recruiting, training, and developing restaurant teams. Strong knowledge of scheduling and labor management. Experience implementing SOPs and operating systems. Toast POS experience is highly preferred. Knowledge of Arizona restaurant and liquor operations is preferred. Bilingual English/Spanish is a plus. Leadership Qualities We Value The right person for this role: Takes ownership. Leads from the floor rather than managing exclusively from an office. Notices problems before being asked to address them. Understands numbers as well as hospitality. Makes thoughtful decisions under pressure. Communicates clearly and directly. Holds people accountable respectfully. Develops employees rather than simply replacing them. Maintains high standards even when ownership is not present. Is organized and disciplined. Understands the importance of systems and consistency. Can receive feedback without becoming defensive. Is comfortable challenging existing processes when there is a better solution. Does not tolerate toxic behavior, poor attitudes, or chronic underperformance. Treats employees professionally. Understands that leadership requires both accountability and respect. Wants to build something rather than simply maintain it. What Success Looks Like at Quiriego Within this role, success means that: Employees understand their responsibilities and expectations. Managers lead consistently. The restaurant is properly staffed. Labor is controlled. Inventory is accurate. Service standards are consistently followed. The restaurant is clean and organized. Guest problems are handled quickly. Communication between the kitchen and front of house is strong. Financial reports are reviewed and acted upon. Operational problems are identified early. Employees continue developing. Guests want to return. Ownership does not need to personally manage every detail of the restaurant because the General Manager has built a dependable operation. Working Relationship With Ownership Quiriego is an owner-operated concept. The General Manager will work closely with ownership, particularly as the restaurant continues establishing its systems, culture, and identity. We are looking for someone who welcomes that relationship. The ideal candidate will communicate openly about: Restaurant performance Staffing Labor Guest experience Financial results Operational challenges Employee performance Vendor issues Maintenance needs Opportunities for improvement We value managers who bring solutions, recommendations, and ideas — not simply problems. As trust and performance are demonstrated, the goal is for the General Manager to have significant responsibility and autonomy over the restaurant's day-to-day operation. Schedule This is a senior hospitality leadership position and requires schedule flexibility. Candidates should expect to work during the periods when leadership is most important, including: Evenings Weekends Holidays High-volume services Special events This is not intended to mean unnecessary hours. We believe strong systems and a capable management team should allow leadership to operate effectively without creating an unsustainable work environment. However, the General Manager must be present when the business requires leadership. Compensation Competitive salary based on experience and qualifications. Additional compensation and benefits may be discussed during the interview process. Why Quiriego? This role offers an opportunity to help shape a restaurant rather than simply inherit an established corporate system. The person selected for this position will have the opportunity to: Build a management culture. Develop operating systems. Help establish service standards. Build and develop the restaurant team. Work directly with ownership. Influence how Quiriego operates as the brand continues to grow. Become an important part of the long-term development of the concept. We are looking for someone who takes pride in building exceptional restaurants and wants their impact to be visible in the operation. How to Apply Please submit your resume along with a brief introduction answering the following: 1. What type of restaurant operations have you managed? 2. Approximately how many employees were you responsible for? 3. What financial metrics were you directly responsible for managing? 4. Describe a situation where you inherited an underperforming restaurant or team and what you changed. 5. How would your former employees describe your leadership style? 6. What do you believe separates a good restaurant General Manager from an exceptional one? Quiriego Restaurant is an Equal Opportunity Employer.

Pay:

$75,000.00 - $85,000.00 per year

Benefits:

Employee discount Paid time off Paid training

Experience:

Management:

5 years (Required)

Language:

Spanish (Preferred)

Work Location:

In person