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Hospitality
Restaurant / Food Service Manager
Cypress, CA

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Juicy Dumpling Factory

Restaurant Shift Leader/Front desk manager

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Job Description

Restaurant Shift Leader/Front desk manager Juicy Dumpling Factory Cypress, CA Job Details Full-time From $19.50 an hour 1 hour ago Qualifications Customer communication Quick service & fast food restaurant experience Cooking Profit & loss Attention to detail Delegation Full Job Description Overview Join our dynamic team as a Restaurant Shift Leader and Front Desk Manager, where you will be the heartbeat of our restaurant operations during your shift. This energetic role requires a proactive leader who thrives in fast-paced environments, ensuring smooth service, exceptional customer experiences, and efficient management of daily restaurant functions. You will oversee front desk activities, manage staff, and uphold food safety standards while fostering a welcoming atmosphere for guests and team members alike. This paid position offers an exciting opportunity to develop your leadership skills within a vibrant hospitality setting. Responsibilities Supervise daily restaurant operations, including front desk management, ensuring excellent customer service and efficient workflow Lead and motivate team members through training, coaching, and performance feedback to maintain high standards of hospitality and food service Manage shift schedules, delegate tasks, and oversee staff assignments to optimize productivity during busy periods Oversee food preparation, handling, and presentation to ensure quality and safety standards are met consistently Operate POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy Control inventory levels, monitor stock rotation, and assist with food management to minimize waste and maximize profitability Enforce food safety protocols and sanitation procedures in compliance with health regulations and company policies Handle customer inquiries, resolve complaints promptly, and ensure a positive dining experience for all guests Conduct staff training on food handling, customer service excellence, POS operation, and safety procedures Assist with kitchen management tasks including food production coordination and catering or banquet event support when needed Skills Proven experience in quick service or fast food restaurant environments with strong knowledge of food preparation and kitchen operations Familiarity with POS systems such as Aloha POS and Micros POS for efficient transaction processing Demonstrated supervisory or managerial experience in hospitality or restaurant settings with team leadership responsibilities Strong understanding of food safety management, inventory control, and food handling best practices Excellent communication skills for managing staff training sessions, team meetings, and customer interactions Ability to perform basic math accurately for cash handling, budgeting, and profit/loss analysis Experience managing hospitality teams in casual dining or fine dining environments with attention to detail in food quality and service standards Skilled in managing shift operations efficiently while maintaining high levels of customer satisfaction Knowledge of catering services or banquet event coordination is a plus Capable of training staff on culinary techniques, food production processes, and safety protocols This role is ideal for motivated individuals passionate about hospitality management who want to make a positive impact on guest experiences while developing their leadership skills. Join us to be part of a lively team dedicated to delivering exceptional service in a fast-paced environment!
Pay:
From $19.50 per hour
Work Location:
In person