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Hospitality
Restaurant / Food Service Manager
Yreka, CA

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Yreka truck stop

General Manager Truck Center/ Truck Stop/ Gas Station

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Job Description

Job Title:
General Manager - Travel Center /
Truck Stop Reports To:
District Manager /
Regional Director FLSA Status:
Exempt / Full-Time Job Summary The Travel Center / Truck Stop General Manager (GM) is a versatile, hands-on leader who oversees all daily operations of a multi-faceted travel center. Key business units include commercial/retail fuel forecourts, C-store retail, QSR/food services, driver amenities (showers, lounge), CAT scale operations , propane station sales , and U-Haul equipment rental operations . The GM leads by example across all departments, balancing financial strategy, daily cash and fuel reconciliations, regulatory compliance at all government levels, and hands-on HR management to cultivate a high-performing, customer-focused team. Key Responsibilities1. Versatile Leadership & HR Management Lead by example through versatile, hands-on management across all facility departments, stepping in during peak hours to support operations.
Drive full-lifecycle HR management:
recruiting, hiring, onboarding, scheduling, conflict resolution, performance evaluations, and team development. Cultivate employee engagement, high retention, and a culture centered on workplace safety and high-level customer service. 2. Daily Financial, Cash & Fuel Operations Perform meticulous daily cash reconciliations, safe audits, register balancing, and bank deposit preparation. Conduct daily fuel inventory, volume tracking, and financial reconciliation for both retail gasoline and commercial diesel operations. Manage overall P&L performance, analyzing revenue streams, labor costs, gross profit margins, shrink, and product turnover. 3.
Expanded Services Management U-Haul Rentals:
Direct all U-Haul fleet management, check-in/check-out procedures, safety inspections, reservation tracking, and auxiliary equipment sales.
Propane Sales:
Manage propane dispensing equipment, tank storage, safety compliance, and certified staff dispensing.
CAT Scale Operations:
Maintain CAT scale functionality, ensure weight certification accuracy, manage scale ticket processing, and resolve driver inquiries. 4. Governance, Compliance & Annual Reporting Manage all annual city, state, and federal reporting requirements, including environmental safety reports, hazardous materials filings, tax documentation, and business license renewals. Enforce strict adherence to OSHA, EPA, DOT, local health department, and age-restricted product sales laws (tobacco, alcohol, lottery). Maintain complete compliance with fuel storage tank monitoring (UST/AST) and local fire marshal safety codes. 5. Customer Experience & Facility Upkeep Ensure continuous cleanliness and functional excellence for all commercial driver amenities, including showers, laundry facilities, lounges, parking areas, and forecourts. Oversee preventative maintenance and emergency repairs for POS platforms, fuel pumps, CAT scales, refrigeration, kitchen appliances, and propane equipment.
Qualifications & Requirements Experience:
3-5+ years as a General Manager or Operations Manager in a travel center, c-store, truck stop, or high-volume retail/gasoline facility.
Ancillary Operations Experience:
Direct familiarity with U-Haul rental systems , certified propane dispensing , and CAT scale systems strongly preferred.
Financial & Compliance Skills:
Proven experience with daily cash handling/reconciliation, fuel auditing, P&L management, and submitting city/state/federal regulatory reports.
HR Expertise:
Demonstrated competence in labor management, local/state/federal labor laws, and employee relations.
Certifications:
Certified Propane Dispenser (or ability to certify within 30 days), ServSafe Manager Certification, and a valid driver's license. Physical Requirements & Working Conditions Ability to stand and walk for extended periods (8-10+ hours per shift). Ability to lift, pull, and push up to 50 lbs periodically (handling propane tanks, U-Haul hitches, freight). Comfortable working outdoors in varying weather conditions (fuel canopy, propane station, U-Haul lot, scale bay). Flexibility to work varied shifts, weekends, holidays, and handle emergency on-call requests.
Pay:
$35,100.00 - $66,500.00 per year
Benefits:
Dental insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Vision Insurance