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Hospitality
Restaurant / Food Service Manager
Centennial, CO

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Scenthound - South Denver

General Manager

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Job Description

Benefits:
Health insurance Paid time off Training & development Vision insurance Bonus based on performance Competitive salary Dental insurance Employee discounts
Perks and Benefits:
Direct career growth path to Area Management positions and additional options Competitive salary as well as quarterly performance bonuses Medical, dental, and vision insurance benefits Merit-based pay increases Paid Vacation Complimentary service membership About the
Position:
The Scenter Manager is a vital position at Scenthound, offering strong leadership, sales expertise, and exceptional customer service.
This position requires:
Management experience Customer service experience (retail, restaurant) Reliable transportation Experience working with or handling dogs
Who We Are Looking For:
We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a
HANDS-ON
leader who can manage the day-to-day operations of the Scenter with an emphasis on critical
KPIs:
Dog Visits, Average Ticket Price, Rebook Ratio, etc.
Tasks:
Drive membership sales through health and wellness education Maintain a knowledgeable team that prioritizes dog wellness and safety Provide leadership, guidance, and mentorship for the Scenter employees Drive employee development through leadership, training, and performance reviews Uphold quality standards through hands-on participation, employee audits, and training Promptly and accurately communicate information from upper management to your team Identify when/where help is needed and provide assistance to keep Scenter on schedule Create an environment conducive to teamwork, open communication, and Scenthound values Manage client expectations; Resolve customer concerns Ensure the safety of dogs and team members at all times Adhere to Scenthound sanitary and cleaning practices
Skills and Abilities:
Effective communication with team members and dog parents Leadership, coaching, mentorship Recruiting, hiring, and creating a happy and effective team Problem-solving Attention to detail Time-management - ability to make an efficient schedule Computer/ technology proficiency Accountability; hold oneself and others to a high quality of services

Benefits

  • Paid Time Off (PTO)
  • Bonuses/Stipends
  • Health Insurance
  • Dental Insurance