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Hospitality
Restaurant / Food Service Manager
Lewes, DE

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Nalu Hospitality Group

Assistant Manager - Restaurant

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Job Description

Job Summary We are seeking a pleasant and energetic Assistant General Manager to join our hospitality team. In this pivotal role, you will support the overall management of restaurant operations, ensuring exceptional hospitality, efficient food production, and team leadership. Your enthusiasm and management expertise will drive daily success, foster a positive work environment, and uphold our commitment to delivering memorable dining experiences. This position offers an exciting opportunity to develop your leadership skills within a customer-focused setting. In a growing restaurant group. Responsibilities Assist in overseeing daily restaurant operations, including food preparation, service flow, and staff management to ensure smooth and efficient functioning. Lead and motivate team members through effective training, coaching, and development initiatives to uphold high standards of food quality, safety, and customer service. Manage shift schedules, coordinate staffing levels, and supervise team performance to optimize productivity during busy hours. Maintain inventory control by monitoring stock levels, ordering supplies, and minimizing waste while ensuring food safety standards are met. Oversee cash handling procedures and reconcile daily sales using Toast POS. Ensure compliance with all food safety regulations and sanitation standards through regular inspections and staff training on proper food handling techniques. Support budgeting efforts by tracking expenses, controlling costs, and implementing strategies to maximize profitability. Assist in interviewing prospective staff members, conducting onboarding sessions, and supporting ongoing staff training programs. Handle customer inquiries or complaints promptly with professionalism to enhance guest satisfaction. Collaborate with management on marketing initiatives, special events like banquets or catering services, and overall restaurant branding efforts. Qualifications Proven experience in food service management or hospitality management roles with a strong background in supervising teams within upscale or fine dining atmosphere. Knowledge of food and beverage preparation techniques, kitchen management, and culinary operations. Hands-on experience with POS system transaction processing and sales reconciliation. Demonstrated ability in inventory control, food safety compliance, and food handling procedures. Strong leadership skills with experience in staff training, development, interviewing, and performance management. Excellent hospitality skills with the ability to handle challenging situations effectively. Familiarity with budgeting processes and cost control strategies to support operational efficiency. Ability to manage shift schedules efficiently while maintaining high standards of hospitality and food quality. Knowledge of the food industry's best practices for safety standards and cleanliness protocols. Previous assistant manager or supervisory experience preferred; leadership qualities that inspire teamwork are essential. Join us as an Assistant General Manager where your passion for hospitality meets your leadership talent! Be part of a dedicated team committed to excellence in every aspect of our restaurant operation—delivering memorable experiences while advancing your career in a lively environment that values growth and innovation.
Job Type:
Full-time Benefits:
Employee discount Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements