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Operations Manager — Multi-Unit McDonald's (4 Restaurants) Capital City McDonald's — Springfield, Illinois Full-Time | Salaried (Exempt) | $72,000

• 95,000 + Monthly Performance Bonus About Us Capital City McDonald's is a second-generation, family-owned McDonald's franchisee organization operating 16 restaurants in the Springfield, Illinois market.

Our family has been part of the McDonald's system since 1989, and we've grown from 6 restaurants to 16 in the last three years — with more growth ahead. We're building an organization known for developing people, running excellent restaurants, and supporting our communities. The Role We're hiring an Operations Manager to lead a portfolio of 4 restaurants. You'll be the direct leader and coach for 4 General Managers, accountable for the people, guest experience, and profitability of your patch. You'll report to our Vice President of Operations and work alongside our Directors of PACE, People, and Systems. What you'll own:

• Full operational and P&L accountability for 4 restaurants, including sales, guest counts, and Profit After Controllables (PAC%) performance
• Developing your General Managers and building a strong bench of Assistant Managers and Certified Shift Leaders in every store
• Restaurant standards: food safety, QSC, speed of service (OEPE), and readiness for PACE and food safety visits
• Driving guest count growth and executing national and local marketing initiatives
• Staffing and scheduling health across your portfolio, in partnership with our People Director
• Regular restaurant visits, shift observations, and structured GM one-on-ones What We're Looking For
• McDonald's experience is required . Strong candidates include current multi-unit Supervisors/Operations Managers, high-performing GMs ready for a multi-unit role, or McOpCo supervisors looking to join a growing franchisee organization
• Proven P&L management and a track record of improving restaurant results
• A people developer — you've promoted managers, built shift leader benches, and can point to leaders you've grown
• Hamburger University (or equivalent McDonald's leadership curriculum) completion preferred
• ServSafe / food safety certification (or ability to obtain promptly)
• Valid driver's license and ability to travel between restaurants daily Compensation & Benefits

• Salary:

  $72,000
• 95,000, based on experience
• Monthly performance bonus— 10% of all bonus dollars earned by the leadership teams across your 4 restaurants, so you win when your stores and your people win
• Fully company-paid medical, dental, and vision insurance
• 3 weeks paid vacation
• Company credit card for vehicle expenses— gas, oil changes, and tires covered
• Ongoing McDonald's system training and a real growth path in an expanding organization How to Apply Submit your resume and a brief note about your McDonald's experience and the results you're most proud of. All conversations are confidential.
• Capital City McDonald's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.
• This position is with an independently owned and operated McDonald's franchisee organization, not McDonald's USA or McDonald's Corporation. The franchisee is solely responsible for all employment decisions and terms of employment.

Pay:

$72,000.00

• $95,000.

00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Relocation assistance Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person