Are you a Front of House Manager with experience in Casual Dining? Do you want to work breakfast, brunch and lunch hours only? We are looking for a Service Manager to provide our guests with an outstanding food and beverage experience from beginning to end. This position requires excellent leadership and management of the Front of House service team. The Service Manager will be responsible for: Manage, provide training and oversight for all Front-of-House employees (Servers, host and bussers) Liaison to the Back of House to uphold the restaurant's food and service standards. Act as primary communicator with Kitchen Manager and Back-of-House employees Be our FOH brand ambassador and help set a friendly and collaborative tone to the FOH. Act as chief liaison and brand communicator with customers. Manages guest wait time and food timelines. Manages station rotation, table turns, and system maintenance Ensures prompt, friendly service according to company guidelines. Accommodates guests' needs in a courteous and timely manner Manage the social media customer responses. Mediate any FOH employee disputes Ensures all Illinois state food safety protocol is in place at appropriate people have state certification up to date Manages the FOH employee schedules Primary for interviewing and hiring FOH employees Conducts voids, comps and promo's during peak revenue period. Checks out all FOH team member cleaning and closing duties. Communicates effectively with management staff.
Qualifications :
- High school education or equivalent is preferred.
- Must be 21 or older.
- Must be able to speak, read, write, and understand the primary language(s) of the work location.
- Ability to speak Spanish is a plus.
- Ability to exhibit a professional image is required.
- Ability to exert well-paced mobility for periods of up to eight (8) hours in length and have the ability to reach, bend, stoop and lift 10 pounds frequently.
Benefits:
- Salary $45,000 - $55,000
- Medical, Dental and Vision
- 401K
- Paid Vacation
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Structure Training Program Job Type:
Full-time Pay:
$45,000.00 - $55,000.00 per year
Benefits:
401(k) Dental insurance Employee assistance program Health insurance Paid time off Vision insurance
Experience:
Breakfast Food:
1 year (Preferred)
Casual Dining Restaurant Manager:
1 year (Required)
License/Certification:
Driver's License (Preferred)
Work Location:
In person