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Hospitality
Restaurant / Food Service Manager
North Andover, MA
Find & Apply For Restaurant / Food Service Manager Jobs in North Andover, Massachusetts
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Direct hire About the job: You will lead the planning and execution of catering operations to deliver exceptional service and drive business success. Combining creativity with practical insights, you'll ensure memorable client experiences while supporting growth and efficiency. Working collaboratively across teams, you will help develop and implement strategies that strengthen client relationships and promote ongoing success. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager\'s ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management. What's in it for you: Manage and oversee catering events to ensure seamless execution and exceptional client experience. Motivate, coach, mentor, and develop frontline staff to maximize performance and growth. Recruit, train, and lead a team of supervisors and frontline employees to achieve operational excellence. Collaborate closely with clients and operational leaders to align goals and deliver tailored solutions. Develop menus and manage costing to balance creativity, quality, and profitability. What you'll bring: Extensive catering knowledge with the ability to analyze data and make informed decisions that drive operational success. Strong client service orientation, adept at building lasting relationships and delivering exceptional experiences. Proven leadership skills, including motivating teams, delegating effectively, and managing performance to achieve high standards. Expertise in coordinating and directing complex catering operations while resolving conflicts smoothly and efficiently. Ability to collaborate across functions and regions, ensuring alignment and consistency in service delivery and strategic goals.
Requirements:
Education Requirement:
High School Diploma/GED or Associate's Degree or Bachelor's Degree or equivalent experience
Management Experience:
0-3 years
Related Experience:
0-3 years What we offer: Compensation is fair and equitable, partially determined by a candidate\'s education level or years of relevant experience. Salary offers are based on a candidate\'s specific criteria, like experience, skills, education, and training. We offer a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire.
