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Assistant Restaurant Manager

1928 Pulaski Hwy

Edgewood, Maryland

We are looking for Assistant Restaurant Managers to help lead our team at {{brand_name}}!

The Assistant Restaurant Manager supports the General Manager in building a team of dedicated people who deliver great guest experiences and strong results. They help develop Crew Members and Shift Leaders, oversee daily operations, and ensure standards are consistently met.

Responsibilities

Team Leadership

Assist in recruiting, hiring, onboarding, and developing employees

Communicate job expectations and hold team members accountable

Provide coaching, training, and feedback to support team development

Foster a respectful and positive work environment

Operational Excellence

Create and maintain a guest-first culture in the restaurant

Ensure shifts are staffed appropriately to meet service goals

Maintain a safe, clean, and compliant work environment (safety, sanitation, and food safety standards)

Ensure brand standards, procedures, and systems are consistently executed

Review guest feedback and operational assessments to drive improvements

Profitability & Results

Support cost control to maximize profitability

Help execute marketing promotions and product rollouts

Train team members on new products and promotions

Drive sales goals, track performance, and support continuous improvement

Skills and Qualifications

Previous restaurant, retail, or supervisory experience preferred

Strong leadership and communication skills

Proficient in math, writing, and basic computer skills

At least 18 years of age (where applicable)

High school diploma or equivalent required (college a plus)

Knowledge of financial management and P&L basics preferred

Competencies

Focus on Guests

Exceeds guest expectations with urgency and care

Resolves concerns using guest recovery practices

Looks for opportunities to improve guest satisfaction

Passion for Results

Sets and maintains high standards for self and others

Meets or exceeds performance goals

Uses reports and metrics to identify opportunities and deliver results

Problem Solving & Decision Making

Identifies issues quickly and implements solutions

Uses available information to make sound decisions

Empowers others to resolve problems when appropriate

Team Building & Relationships

Develops and maintains strong relationships with team members

Operates with integrity and respect

Encourages collaboration and accountability

Recognizes and rewards team performance

Developing Others

Provides ongoing coaching and feedback

Creates opportunities for growth and skill development

Supports training and resources to strengthen team capabilities

Business & Financial Acumen

Understands competition and guest needs to drive business decisions

Reviews key financial metrics to identify trends and set goals

Helps manage resources to improve profitability and performance

Company Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

JOB DETAILS

Job Category

Management

Date Posted

08/13/26

Job ID

f60e327b