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Hospitality
Restaurant / Food Service Manager
Lutherville-Timonium, MD
Find & Apply For Restaurant / Food Service Manager Jobs in Lutherville-Timonium, Maryland
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Run the floor at Maryland's #1 private event venue. Wonderfly Arena hosts 100% private events in two 13,000 sq ft venues in
Timonium and Arbutus:
kids' birthday parties, corporate team building, bar and bat mitzvahs, school field trips, and fundraisers. Every event gets the whole building, a dedicated team of hosts, and games you won't find anywhere else, like bubble ball, hamster ball races, glow dodgeball, and archery tag. We are a Baltimore Magazine "Best of Baltimore" 2024 winner with a 4.9-star Google rating across 1,100+ reviews. Guests remember our staff first. That starts with the Manager on Duty. The job, plainly As Manager on Duty (MOD), you are in charge of the building during your shift. You are the host's go-to person, the team's coach, and the final call on safety. You keep events on time, keep guests engaged, and fix problems before the host notices them.
A typical event shift:
Arrive early, review each event's details, and walk the space. Brief your
Leads and Coordinators:
timeline, special requests, who is training, who covers what. Greet the host and become their point person for the event.
Stay on the floor:
watch game flow, coach staff in the moment, step in on safety, keep transitions moving.
Handle what comes up:
a host who wants more time, an equipment issue, a guest who is hurt or upset. Run the reset between events, then log staff notes, supply needs, repairs, and guest feedback before you close out. You will lead from the floor, not from an office. How hours and pay work You will work two kinds of shifts: Manager on Duty shifts: $24/hour. You manage the team and the event.
Lead Coordinator shifts:
$20/hour. You lead the games, run game flow and coach staff while our General Manager or another MOD manages the event. Most weekday daytime events are led by our General Manager, so those are usually Lead shifts. Training (about your first 4 weeks): $20/hour. The mix of MOD and Lead shifts is not guaranteed. Expect about 20 to 35 hours a week at Timonium, or 30 to 40 if you also work at our Arbutus venue. The schedule we need from you 12-16 hours every weekend, Friday through Sunday (20 preferred) 2-3 weekday evenings after 5pm Weekday daytime availability is a bonus and adds hours Comfort with late finishes on weekends and some holidays Paid training shifts October 29 through November 29, including weekends. Our goal is for you to run events on your own by December 1. You will do well here if you Have led a team as a manager, supervisor, shift lead, or event lead, ideally in events, hospitality, entertainment, or restaurants. Or you have worked events for years and are ready to lead. Stay calm when something goes wrong in front of a crowd. Can correct a teammate in the moment without killing the energy. Figure things out. When something breaks at 8pm on a Saturday, you find a fix, then tell us how to keep it from happening again. Learn fast and ask good questions. Bring real energy to loud rooms, birthday parties, and big groups, and enjoy it. This job probably is not for you if You are looking for seasonal or holiday work. We are hiring someone to grow with us for 2+ years. You need most weekends off. You would rather manage from behind a desk. Your first month We normally promote MODs from within, so we built an 8-week path to get you there: Week 1: Learn every game and run them as a Coordinator. Get CPR/First Aid/AED certified (we pay). Weeks 2-3: Run events as Lead Coordinator with an MOD backing you up. Week 4-5: Shadow our General Manager, then run MOD shifts with a trainer beside you. Week 6-8: Run MOD shifts on your own with support a phone call away. Where this goes We grow our leaders from within. Strong MODs move into Assistant General Manager and broader management roles as Wonderfly grows and expands. Requirements 18 or older On your feet for full shifts; able to move tables and equipment up to 40 lbs Reliable transportation to Timonium (and Arbutus, if you work both) Background check after a conditional offer of employment Pay, benefits, and other compensation Manager on Duty shifts: $24/hour Lead Coordinator shifts: $20/hour
Training:
$20/hour Overtime at 1.5x your rate past 40 hours in a workweek Paid sick and safe leave under Maryland law Paid CPR/First Aid/AED certification Gratuity share Free & discounted personal events at Wonderfly How to apply Apply on Indeed and answer all of the screening questions . We review applications daily. Strong candidates get a 15-minute phone call, then an in-person interview at our Timonium venue, then a paid working shift at a live event. Wonderfly Events LLC is an equal opportunity employer.
Job Type:
Part-time Pay:
$20.00 - $24.00 per hour
Benefits:
Employee discount Flexible schedule Application Question(s): Why do you want to work for Wonderfly? Are you comfortable speaking to groups (kids/teens/adults) and leading activities with energy? Can you lift up to 50 lbs and do active work (running games, moving equipment, being on your feet) for the duration of a shift? A big part of this job is hosting and emceeing: welcoming a group, hyping them up, and running high-energy games. Describe any experience you have being 'the voice' in front of a group - hosting, performing, teaching, coaching, camp counseling, DJing, etc. - and what makes you good at it. Are you looking for a long-term role you can grow in for 2+ years (not seasonal or temporary work)? Are you open to also working at our Arbutus location? Please list your general weekly availability by day and time (example: Mon 4-10pm, Tue not available, Sat 2pm-12am).
Note:
Our events can start as early as 9am and often run as late as 12am (and occasionally as late as 2am), so please include any availability within those windows. Tell us about a time you were in charge and something went wrong in front of customers. What did you do?
Experience:
team supervision or team leadership: 1 year (Preferred) event, hospitality, or entertainment: 1 year (Preferred) Ability to