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Assistant Manager ModernWell Mpls. ModernWell Minneapolis, MN Job Details Full-time $22•$24 an hour 2 hours ago Benefits Paid time off Qualifications Attention to detail Organizational skills Stocking Account management Facilities maintenance Stakeholder relationship building Full Job Description

ASSISTANT MANAGER

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MINNEAPOLIS

Full-time | On-site | Hourly, nonexempt Company Description ModernWell is a welcoming coworking community offering shared workspaces, private offices, meeting rooms, events and professional programming. We provide an elevated environment where professionals, entrepreneurs, creatives and organizations can work, connect and grow. Role Description The Assistant Manager supports ModernWell's daily operations while creating a polished, professional and welcoming experience for members and guests. This hands-on role combines hospitality, sales, communication, event coordination and administrative support. The ideal candidate is highly organized, detail-oriented and proactive. They take ownership of their responsibilities, communicate exceptionally well and know when to solve a problem independently and when to ask for guidance. Responsibilities Greet members and guests and manage daily check-ins. Create a warm, welcoming and professional experience. Build relationships with members and proactively respond to their needs. Respond promptly and professionally to phone, email and online inquiries. Conduct tours for prospective members, office tenants and event clients. Support and help drive membership, office, meeting-room and event sales. Send timely, personalized follow-up after tours and visits. Provide accurate information about ModernWell's services, pricing and policies. Obtain approval before offering discounts, policy exceptions or customized terms. Coordinate meeting-room and event bookings. Confirm event details, timelines, room arrangements and included amenities. Prepare and reset rooms for meetings and events. Communicate with clients, vendors and team members before and during events. Assist with occasional evening or weekend events as scheduled. Maintain clean, organized and fully stocked shared spaces, kitchens and meeting rooms. Monitor supplies and coordinate ordering as needed. Identify and help resolve building, maintenance and technology issues. Assist with member communications, onboarding, account updates and recordkeeping. Receive, sort and distribute member mail and packages accurately. Maintain accurate information in OfficeRnD and other ModernWell platforms. Help communicate daily priorities and support part-time team members. Promptly communicate unresolved questions, potential errors and operational concerns. Take initiative when work needs to be completed without waiting for step-by-step direction. Qualifications Experience in customer service, hospitality, office management, sales or community management. Excellent written and verbal communication skills. Strong relationship-building skills. Exceptional organization, initiative and attention to detail. Ability to prioritize competing needs and complete tasks accurately and efficiently. Sound judgment and the ability to recognize when approval is required. Comfort using booking platforms, office equipment and standard workplace technology. Ability to work independently while communicating closely with the team. Professional, dependable and committed to creating an inclusive and welcoming environment. Event coordination experience is a plus. Schedule This is a full-time, on-site position based primarily at ModernWell Minneapolis. The schedule is generally Monday through Friday during business hours, with occasional early-morning, evening or weekend event coverage. Compensation $22•24 per hour, depending on experience.

Pay:

$22.00•$24.00 per hour Expected hours: 30.0•40.0 per week

Benefits:

Paid time off

Work Location:

In person