Find & Apply For Restaurant / Food Service Manager Jobs in Minneapolis, Minnesota

Position Description:

Title :

General Manager Reports to :

Director of Operations Pay Range:

$70,000 - $80,000

Position Summary:

The General Manager is responsible for the day-to-day operations of the restaurant, ensuring a smooth and polished guest experience while driving profitability and team engagement. This role requires strong leadership, a deep understanding of hospitality, and an ability to foster collaboration across departments. The General Manager is a key culture carrier who upholds DDP Restaurant Group standards, builds and develops high-performing teams, and ensures operational excellence across all service periods.

Key Responsibilities:

Team Leadership & Culture Build and foster a respectful, positive, and collaborative team environment Lead daily pre-shift meetings for the FOH team Provide regular feedback and conduct performance reviews Administer disciplinary actions and performance management as needed Partner with HR and the Director of Operations on hiring, onboarding, and offboarding processes Maintain accurate and compliant personnel records Guest Experience & Service Excellence Ensure guests receive responsive, welcoming, and exceptional service at all times Oversee floor operations including door, kitchen pass, bar pass, and table maintenance Touch tables during service and resolve guest complaints or concerns promptly Monitor and manage To Go operations, ensuring accurate order execution and guest satisfaction Operations & Financial Oversight Monitor and manage labor in proportion to sales goals achieving budgeted COGS Approve and oversee hourly FOH scheduling and manager scheduling Manage daily sales reporting, cash deposits, discounts, and comps Review and audit server checkouts and tips Troubleshoot POS issues and oversee menu updates in coordination with FOH/BOH Manage all purchasing and service/supply needs for the FOH maintaining COGS budget Compliance & Facility Management Ensure compliance with MDH Food Safety, sanitary practices, and local/federal laws Maintain cleanliness standards and communicate facility maintenance needs Complete required injury reports and manage illness logs in a timely and compliant manner Ensure the use of proper safety protocols and internal systems for injuries, PTO, and call-outs Qualifications & Expectations 3+ years of experience in restaurant management or similar leadership role Strong understanding of financials, labor management, and operational metrics Ability to multitask, troubleshoot, and stay calm under pressure Effective communicator with team, guests, and cross-functional departments Experience in performance management, scheduling, and hiring Knowledge of POS systems and back-office software Availability to work a flexible schedule, including nights, weekends, and holidays Ability to lift up to 30 pounds and be on your feet for extended periods

Additional Information:

Benefits Available:

Health, Dental, and Vision Insurance Paid Time Off 401(k) Employee Discount Flexible Schedule Paid Training