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Now viewing: Restaurant Manager
BW
Buffalo Wild Wings
Restaurant Manager
Job Description
The Restaurant Manager is responsible for shift management and the operational excellence their assigned department of a single Buffalo Wild Wing's sports bar. The Restaurant Manager will work as a member of the management team maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
RESPONSIBILITIES
- Build positive, professional relationships with members of the community.
- Manage department staffing needs to ensure proper staffing levels are maintained; review applications, interview candidates, and training.
- Lead shift meetings and solicit feedback from team members.
- Handles shift-by-shift coaching and performance counseling and feedback of team members on as needed basis.
- Responsible for the proper submission and documentation of all guest and team member related injuries and/or incidents.
- Manage shifts to achieve sales and profit goals
- Conduct administrative manager functions and transactions.
- Ensure adherence to SERV Safe Alcohol, Food and HACCP standards.
- Conduct time punch audit daily and make corrections accordingly.
- Assist with rollouts of new company programs, policies, and procedures.
- Ensure team meets or exceeds cost of sales actual vs legitimate target.
- Other duties as assigned.
SKILLS/QUALIFICATIONS
- Must be at least 21 years of age.
- Minimum two years restaurant management experience preferred.
- Strong written and verbal communication skills.
- Ability to work independently with minimal supervision.
- Energetic and flexible.
- Maintains a calm, tactful demeanor when dealing with difficult situations.
- Well organized and detail oriented.
- Forms strong working relationships within team.
- Must possess proper food handler and alcohol dispensing certifications.
SUPERVISORY RESPONSIBILITIES
- Supervision over hourly employees during each shift