Find & Apply For Restaurant / Food Service Manager Jobs in Gastonia, North Carolina

Front of House Manager Overview:

Join our team as a Front of House Manager and play a pivotal role in ensuring exceptional guest experiences in our vibrant hospitality setting. We are looking for a skilled individual with a background in hospitality management, restaurant operations, and leadership to oversee the front-of-house operations seamlessly.

Responsibilities:

• Lead and supervise front-of-house staff, including servers, hosts, and bartenders, to deliver outstanding customer service.
• Manage reservations, seating arrangements, and guest inquiries to maintain smooth restaurant flow.
• Coordinate with kitchen staff to ensure timely food delivery and quality control standards are met.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Train and onboard new team members on service standards, menu knowledge, and company policies.
• Monitor inventory levels of front-of-house supplies and place orders as necessary.
• Uphold cleanliness and organization standards in the dining area and bar.
• Collaborate with the kitchen team for efficient kitchen-to-table service.
• Ensure compliance with health and safety regulations at all times.

Qualifications:

• Previous experience in the hospitality industry, preferably in a front-of-house management role.
• Strong knowledge of restaurant operations, customer service principles, and food preparation processes.
• Excellent leadership skills with the ability to motivate and guide a diverse team effectively.
• Proficiency in managing reservations systems and handling customer feedback professionally.
• Exceptional communication skills for interacting with staff, customers, and vendors.
• Ability to thrive in a fast-paced environment while maintaining a positive attitude.
• Certification or degree in Hospitality Management or related field is a plus.

Step into the role of Front of House Manager with us and be part of a dynamic team where your passion for hospitality will drive our success. Please note that this job description outlines primary responsibilities and qualifications; additional tasks may be assigned as needed.

Job Type:

Full-time Pay:

$45,000.00

• $60,000.

00 per year

Benefits:

Employee discount Flexible schedule Paid time off Paid training

Work Location:

In person