Find & Apply For Restaurant / Food Service Manager Jobs in Weaverville, North Carolina

Overview The General Manager serves as the operating leader of Reems Creek and is responsible for the overall performance, culture, and strategic direction of the property. This position provides leadership across all areas of the club, including golf operations, food and beverage, golf course maintenance coordination, racquet sports, aquatics, sales and marketing, events, customer service, facilities, budgeting, and financial performance. The role requires a highly engaged leader who can balance operational excellence, financial discipline, team development, and an exceptional member and guest experience. A primary responsibility is building and leading a strong management team. Department leaders should operate with clear expectations, measurable objectives, and accountability for results while working collaboratively toward the broader goals of Reems Creek. The club's leader is expected to establish a culture centered on professionalism, teamwork, communication, hospitality, and continuous improvement. Developing employees, strengthening leadership throughout the organization, and creating an environment where individuals take pride and ownership in their responsibilities are essential components of the position. Strong financial and business management are critical to the success of the role. This includes developing and managing operating budgets, monitoring revenues and expenses, controlling labor and operating costs, evaluating departmental performance, and identifying opportunities for profitable growth. Leadership should maintain a thorough understanding of the property's financial position and use operating results, customer trends, and market conditions to make informed business decisions. The position also carries responsibility for maintaining high operational and facility standards throughout the property. Golf, dining, racquet sports, aquatics, events, and other amenities should operate as a cohesive club rather than as independent departments. Effective communication and coordination between department leaders are essential to delivering a consistent experience. The overall appearance, cleanliness, organization, condition, and presentation of the property should reflect the standards and reputation Reems Creek strives to maintain. Visibility and relationship-building are equally important. The club's General Manager should maintain an active presence throughout the property, regularly engaging with members, guests, employees, and department leaders. This provides an opportunity to understand the operation firsthand, recognize areas of success, identify opportunities for improvement, and ensure concerns are addressed promptly and professionally. The position also serves as an important representative of Reems Creek within the surrounding community, developing productive relationships with vendors, business partners, and local organizations. Experience Required 3-years direct experience in management of all areas including: Golf, F&B, Course Maintenance, and Sales & Marketing 5-years direct experience in management of golf operations Essential Responsibilities Responsible for complete financial aspects and planning of operation.

These aspects include:

budgeting daily and monthly profit and loss management and complete administration of all departments. Prepares on-going and special reports such as: Daily Business Recap, Monthly Business Report, all golf statistics and any additional report required to completely analyze the facility performance at all times. Provides consistent and visible leadership and direction to all areas of the facility by developing a consistent and routine means of internal communication. Establishes service goals and objectives for the operation, in conjunction with PGP Executive Team' overall goals and objectives. Such goals and objectives should set the facility apart from the competition. In conjunction with the Director of Sales & Marketing for PGP Executive Team, prepares recommendations for the marketing, public relations and sales efforts of the facility. Monitors and advises on the implementation of the Marketing and Sales plan. Implements all sales and marketing plans and strategies for facility. Insures staff timeliness in responding to the customer's needs. Establishes, maintains and supervises all department heads and ensures established professional criteria standards. Establishes a property-wide training and reference manual for quality standards and policies and procedures. Ensures accurate and compliant purchasing procedures for all areas are maintained in conjunction with company policy. In conjunction with the Director of Golf Operations and Director of Sales & Marketing for PGP Executive Team, documents annual business strategies for the facility, both financial and marketing goals. Develops career path training for direct report supervision and "key operating" positions for all departments. Provides consistent and routine communication to PGP Executive Team as it relates to the daily operations of the division and long-term planning. Fosters a management style which encourages suggestions and opinions, open door policy, strong employee relations and excellent customer service satisfaction. Assumes additional responsibility and guidance as directed and requested by the Director of Golf Operations for PGP Executive Team. Executes the personnel functions for entire facility by interviewing applicants, evaluating and reviewing employees and disciplining employees as necessary. Follows fair progressive discipline / coach and counseling procedures. Performs a daily walk-through and visible inspection of entire facility and all buildings. Communicates in writing to the department head, any area that is not in compliance with facility standards. Approves the final hiring and discharge of any employee.

Benefits Health Benefits:

Eligibility begins the first day of the month following the date of Full-Time employment. The company will cover 75% of the employee premium cost for you, with additional costs for spouse and/or dependents being your responsibility. Paid Time Off (PTO): 15 days of PTO per year, accruing per paycheck, in accordance with the Pinnacle HR Group Employee Handbook. 401(k): The company's offers a 401(k) plan at a 3% pre-tax contribution rate. However, participation is completely voluntary.

Professional Development:

The company will cover the cost of annual association membership due, licenses and continuing education necessary for recertification.

Cell phone:

$75 per month to offset personal cell phone expenses.

Uniform Allowance:

$300 per quarter

Family Privileges:

I mmediate family will be granted complimentary golf privileges at Reems Creek .

Meals:

Personal prepared food & beverage items will be at a 50% reduction from retail price. (Excludes alcohol)