Find & Apply For Restaurant / Food Service Manager Jobs in Valley View, Ohio

Job Title:

Manager -

LockKeepers Location:

LockKeepers (Thornberg Station), Cleveland area Reports to: General Manager About LockKeepers & Savour Hospitality Group LockKeepers is the flagship of Savour Hospitality Group — a riverside Italian steakhouse known for elevated yet genuine hospitality, award-winning cuisine, and a warm, polished guest experience. Part of a multi-venue portfolio (including Marble Room Steaks & Raw Bar, Il Venetian, and others), we focus on exceeding guest expectations through excellent food and honest, thoughtful service. We are seeking a Manager who will partner closely with the General Manager to run day-to-day operations, lead the team, and protect the guest experience that has defined LockKeepers for decades. Role Summary The Manager assists the GM with all aspects of restaurant management. This is a hands-on leadership role focused on scheduling, training, front-of-house operations, reservations, and guest communications. The ideal candidate is a calm, organized operator who coaches the team, solves problems quickly, and treats every guest interaction as an opportunity to deliver excellence. Key Responsibilities Operations & Management Support Assist the General Manager with all management duties and daily operations Ensure consistent execution of service standards, food quality, and hospitality across all shifts Monitor floor, host stand, and bar operations; step in as needed to support the team and guests Help manage inventory, purchasing coordination, and operational systems as directed by the GM Scheduling & Labor Management Create and manage weekly schedules that balance guest volume, service standards, and labor costs Adjust schedules for events, private dining, weather, and unexpected volume changes Support call-outs, shift changes, and coverage in real time Training & Team Development Assist with onboarding, training, and ongoing coaching of servers, hosts, bartenders, and support staff Reinforce service standards, menu knowledge, and guest-experience expectations Help identify high performers and provide constructive feedback to improve consistency and retention Front Desk, Reservations & Guest Communications Oversee reservation management, seating flow, and host stand operations Handle guest inquiries, special requests, complaints, and recovery situations with professionalism and care Communicate clearly with guests before, during, and after their visit (including confirmation and follow-up when appropriate) Coordinate private dining inquiries and event details with the GM and kitchen team Additional Duties Support pre-shift meetings and sidework accountability Assist with opening and closing procedures Help maintain a clean, safe, and well-presented restaurant Collaborate with kitchen leadership to ensure smooth service Contribute to continuous improvement of systems, guest experience, and team culture Qualifications 2+ years of restaurant management or assistant management experience (fine dining or upscale casual preferred) Strong knowledge of front-of-house operations, reservations systems, and guest service Proven ability to schedule, train, and coach a team Excellent communication and problem-solving skills; calm under pressure Comfortable working evenings, weekends, and holidays as the business requires Passion for hospitality and a belief that excellence in food and service drives success What We Offer Competitive pay commensurate with experience Opportunity to grow within a multi-venue hospitality group Work with an experienced leadership team that values coaching and high standards Be part of a well-established, award-recognized restaurant with a loyal guest base How to Apply Please submit your resume and a short note about why you're interested in LockKeepers. Applications are reviewed personally. This version is ready to post or adapt. Let me know if you'd like it shorter for Indeed, more formal, or adjusted for specific pay range, benefits, or emphasis (e.g., private dining, wine knowledge, or leadership development). Job Summary We are looking for an energetic and detail-oriented Restaurant Manager to lead our hospitality team. In this role, you'll oversee daily restaurant operations, ensure excellent customer service, and maintain a vibrant, efficient dining environment. The ideal candidate is passionate about food, hospitality, and team leadership, with a knack for managing everything from food quality to staff training. Your leadership will help create memorable dining experiences while driving the restaurant's success. Duties Manage daily restaurant operations, including shift scheduling, staff supervision, and ensuring smooth service flow. Oversee food preparation and kitchen management to uphold high standards of food safety, quality, and presentation. Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reporting. Control inventory levels through regular stock checks, ordering supplies, and managing food storage to minimize waste. Train and develop staff on food handling, customer service, safety protocols, and operational procedures. Monitor financial performance by analyzing profit and loss statements, budgeting, and implementing cost-control measures. Foster a welcoming atmosphere by ensuring excellent customer service and resolving guest concerns promptly. Experience Proven management experience in quick service or fast food restaurants; casual dining or fine dining experience is a plus. Strong background in food industry operations including food preparation, cooking, and kitchen management. Experience with POS systems such as Aloha POS or Micros POS; cash handling skills are essential. Demonstrated ability to supervise teams effectively while maintaining high standards of hospitality management. Knowledge of food safety regulations and food safety management practices. Skilled in staff training, team leadership, interviewing candidates, and managing hospitality teams. Familiarity with sales, profit analysis, inventory control, and food production processes. Join us as a Restaurant Manager where your leadership will inspire your team to deliver exceptional dining experiences every day!

Pay:

$65,000.00 - $70,000.00 per year

Benefits:

Employee discount Health insurance Paid time off

Work Location:

In person