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Hospitality
Restaurant / Food Service Manager
Harrah, OK
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WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Supervises the daily operation of Arrow & Ember Restaurant effectively and efficiently. Responsible for successfully operating Arrow & Ember Restaurant as measured through Guest and Teammate service scores. Ensures the highest degree of customer satisfaction in all areas. Analyzes and evaluates operations to best achieve cost-effective running of the outlet. Must be able to work successfully with a variety of diverse team members throughout the property. Conducts pre-shift meetings, makes daily schedule adjustments and controls shifting levels to meet budgeted labor costs; supervises employees' job performance (including coaching and feedback). Hire staff and ensures proper training, supervision, and development of subordinates. Monitors and controls physical and sanitary condition of assigned areas. Assists in the completion of corrective action under the guidance of the Manager of Food & Beverage to achieve revenues, operating expenses , and GSRS rating. Ensures proper usage and requisition of operating supplies within established guidelines. Maintains daily employee attendance and work records. Inspects food service facilities to ensure compliance with state and local health laws and internal regulations. Ensures legal compliance with other federal, state, and gaming laws Inspects and tastes prepared foods to maintain quality standards and sanitation regulations. Works closely with employees and guests to correct concerns and issues regarding quality and services of the food outlet. Performs other duties as assigned. Conducts Performance Reviews, including recommending wage increases and promotions Handling employees' complaints or grievances Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. How You Will Create the Extraordinary Must be physically mobile with reasonable accommodation. Must be able to sit, stand or walk for long periods of time. Must be able to respond calmly and make rational decisions when handling guest and/or employee conflicts. Must be able to maneuver throughout the outlet. Must be able to lift and carry up to 45 pounds. Must be able to push, pull, bend, reach, stoop, kneel, twist and grip items when working in the outlet. Must be able to respond to visual and aural cues. Must have manual dexterity and coordination to operate office equipment, including PC computers, fax machines and photocopiers. Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to read, write, speak, and understand English. What You Will Need Minimum 4 years' related experience and/or equivalent combination of education and experience with at least two years of supervisory experience required. Excellent interpersonal guest service, communication, team building and problem-solving skills are required. Ability to read and understand documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. Skill in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists. Skill in understanding a variety of instructions furnished in written, oral, diagram or schedule form.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 89470 Job Category Food and Beverage & Culinary Job Schedule Full time Locations Harrah's Oklahoma (On-site)