Room Service Supervisor Salt Wood Kitchen and Oysterette
- 5.0 Marina, CA Job Details Full-time $19
- $23 an hour 3 hours ago Qualifications Food and beverage product quality management Venue beverage service Safety data sheets (SDS) Hotel regulations compliance Hotel policy compliance Hotel and accommodations room service coordination Serving clients Sustainability standards Bar safety compliance (food service) Food running Coaching Hotel quality control Processing cash transactions Shift management Hotel quality assurance Mid-level Room service tray management High school diploma or GED Supervising experience Food delivery Customer engagement Environmental protocols Materials management in food and beverage Safety equipment Hotel staff training Hotel and accommodations guest complaints handling Customer service management Managing food service teams Bar inventory maintenance Chemical safety protocols
Full Job Description Overview:
Opportunity:
Room Service Supervisor Supervise room service operations in accordance with brand/hotel guest service and sustainability standards, ensuring a high level of service and satisfaction. Potential Career Path Room Service Manager
- Restaurant Manager
- F&B Manager/Director Essential Job Functions Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Ensure necessary inventory of food and beverage and other supplies within budget and cost requirements. Ensure compliance with state, federal and corporate liquor requirements pertaining to serving alcoholic beverages. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Manage and monitor product quality, service and guest satisfaction, resolving any issues accordingly. Set up and deliver food and beverage orders. Conduct floor sweeps and retrieve food and beverage trays. Set up and deliver VIP amenities. Service hospitality suites in accordance with banquet event orders and established policies and procedure. Complete shift side work as outlined in the hotel's operating policies and procedures. Perform cash handling responsibilities in accordance with company policies and procedures. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements High school diploma or equivalent. Previous food service experience required, preferably in a supervisory role. Work Environment and Context Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability
- Hearts That Serve
- Only Excellence
- Stay Nimble
Own It About Us :
Salt Wood Kitchen & Oysterette- the culinary destination of the Monterey area. Salt Wood features three distinct dining environments
- a full-service dining room, lively bar and lounge and al fresco dining patio.
Our experiential oyster bar and central live-fire kitchen act as the heart and hearth of the restaurant. From cocktails on the patio to large group parties held in our multifunctional meeting space and private dining rooms, Salt Wood offers an experience like no other. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.