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Hospitality
Restaurant / Food Service Supervisor
Modesto, CA
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Non-Exempt SUMMARY Achieving and maintaining the Departments standards of operation efficiently and safely, by helping manage labor costs, food costs, processes, and procedures, and to ensure high guest satisfaction. Position requires an open availability of a minimum of 35 hours per week.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Negotiates and maintains relationships with Team Members, guests, and business clients. Coordinates operations, procedures and daily activities. Oversees Team Members, ensuring all policies, procedure, safety, and daily activities are being followed. Ensures compliance with JIPC policies and procedures and applicable state and federal employment laws. Oversees and maintain open communication with management and all department Team Members. Follows instructions and requests by upper management. Follow through in obtaining work permits and food handler certificates where necessary. Plans, assigns, and directs work, appraising performance, rewarding, addressing complaints, and resolving problems. Enforces policies and procedures relating to problems and emergencies, which occur during business operation. Assists with the development and training of Team Members. Maintains necessary inventory and orders department supplies. Creates and posts notices regarding policy changes. Maintains uniform standards. Oversees the training of new department Team Members and Team Leaders. Develops schedules for TM's. Ensures department meets established labor budget.. Minimizes overtime at all times, using only as necessary and with appropriate GM/DM approvals. Effectively uses the Pat on the Back program on a daily basis to recognize good performance. Conducts training for new TMs. Conducts weekly inventory and ordering for all department supplies. Develops, revises and maintains a filing system.
SUPERVISORY RESPONSIBILITIES
Supervises Team Members and Team Leaders.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty to the satisfaction of JIPC standards. The qualifications listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
COMPUTER SKILLS
General knowledge of computers including word processing, graphics, scheduling, and spreadsheet applications.
LANGUAGE SKILLS
Ability to read, write, speak, and understand English. Ability to write routine reports and correspondence. Ability to speak effectively before groups, guests, Team Members, and managers of JIPC organization. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
MATHEMATICAL SKILLS
Ability to handle and count currency, add, subtract, and multiply simple math. Ability to calculate figures and amounts such as discounts, sales tax, and percentages.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables. These situations may involve Team Members and guests. Ability to interpret a variety of instructions furnished in written, oral, diagram, or scheduled form/ CERTIFICATES, LICENSES, REGISTRATIONS Food handler certificate as required by county regulation. CPR preferred, but not required.
PHYSICAL DEMANDS
While performing the duties of the job, the Shift Supervisor is regularly required to interact with the general public, Team Members, and children of various ages. The Shift Supervisor will be standing, walking 7 plus hours per shift, using hands and fingers to handle or feel, reach with hands and arms, talk and hear. A Shift Supervisor is occasionally required to, sit, climb, balance or stoop, kneel, crouch, or crawl. A Shift Supervisor is regularly required to lift up to 10 pounds and on occasion up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job a Shift Supervisor is regularly exposed to loud music, horns, bells, whistles, and other noise projected by various amusements and recreation equipment operating at JIPC. At times, a Shift Supervisor may be exposed to outside weather conditions.
COMMENTS
Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. They may be subject to change at any time due to reasonable accommodation or other reasons.
Job Type:
Full-time Pay:
$18.40 - $22.40 per hour
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance
License/Certification:
Driver's License (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to
Relocate:
Modesto, CA 95350: Relocate before starting work (Required)