Find & Apply For Restaurant / Food Service Supervisor Jobs in Somerville, Massachusetts

Beverage Manager Five Horses Tavern - 3.6 Somerville, MA Job Details Full-time $60,000 - $70,000 a year 8 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Microsoft Word Food & beverage industry purchasing experience Menu design Kitchen health and safety standards Physical security Record keeping Guest relations Food service health code compliance Sales Food service workstation cleanliness ServSafe Financial reporting Copy machines Staff scheduling In-person customer service Team scheduling Team development Fax machines Order taking Materials management in food and beverage Management reporting Business operations Managing food service teams Faxing Team motivation (leadership skill) Staffing management Operations planning Full Job Description In this role, the Beverage Manager is responsible for overseeing the day-to-day beverage operations of the restaurant and its staff at the assigned location. This includes maintaining beverage program standards, managing inventory and purchasing, staff training and developing creative new beverage programming on a weekly basis. Ensure compliance with the Restaurant's Employee Handbook, policies, and procedures. The Beverage Manager plays a vital role in driving beverage sales, enhancing the guest experience, and supporting the overall success of the Restaurant.

Primary Duties and Responsibilities:

Adhere to Restaurant standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs. Ensure that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with the Restaurant's Employee Handbook and any other policies and procedures of the Restaurant. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with Restaurant operational standards, federal/state/local laws, and ordinances, as well as the Restaurant Employee Handbook and any other policies and procedures of the Restaurant. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Estimate food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste. Oversee and manage an accurate beverage inventory in accordance with Restaurant policies and as directed by the General Manager Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Proficient using Open table.™ Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Ensure that proper security procedures are in place to protect employees, guests and Restaurant assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Effectively manage shifts, to include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness in accordance with the Restaurant's Employee Handbook and any other policies and procedures of the Restaurant. Investigate and resolve complaints concerning food quality and service. Provide direction to employees regarding operational and procedural issues. Interview job candidates for open positions. Direct hiring, supervision, development and, when necessary, termination of employees. Conduct new employee onboarding, to include explaining the Hawkeye Hospitality Philosophy, and oversee the training of new employees. Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews. Maintain an accurate and up-to-date plan of Restaurant staffing needs. Prepare shift schedules in advance and ensure that the Restaurant is adequately staffed for all shifts The Beverage Program Manager may be required to perform other duties as assigned and as business needs demand. This may include, but is not limited to, covering staff absences, supporting inadequately staffed shifts, addressing staff performance issues (including administering progressive discipline as needed), conducting training, assisting during emergencies, or stepping in during periods of high business volume. Responsibilities may shift from time to time, with greater emphasis placed on certain areas depending on the critical needs of the Restaurant or the Group as a whole. By accepting this position, you acknowledge that this flexibility is a key and essential component of the role.

Requirements:

Degree in hotel/restaurant management preferred, with 2+ years of beverage management experience. Experienced in beverage planning and preparation, menu design, purchasing, sanitation, security, staff management, scheduling, recordkeeping and preparation of reports. Ability to perform all beverage functions, including delivery when needed. Proficient with computers, to include MS Word, Excel. Self-directed and disciplined with strong leadership, multi-tasking, communication, interpersonal, customer service and staff management skills. Pleasant, outgoing, polite manner with a neat and clean appearance. Ability to motivate employees to work as a team and to ensure that food and service meet appropriate standards. Ability to coordinate multiple tasks while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion. Ability to work with hot, cold, and hazardous equipment and operate phones, computers, fax machines, copiers, and other office equipment Must be ServSafe certified and Allergen certified Must be eligible to work in the U.S.

Pay:

$60,000.00 - $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training

Work Location:

In person