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Hospitality
Restaurant / Food Service Supervisor
Grayling, MI

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Now viewing: Grayling, Dunkin Shift Leads
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Dunkin' Brands

Grayling, Dunkin Shift Leads

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Job Description

Are you energized by fast-paced environments and passionate about leading a team to success? Join our Dunkin' crew as a Shift Leader and help keep the energy high, the coffee fresh, and our guests smiling! As a Shift Leader, you'll play a key role in supporting store operations by guiding team members, ensuring brand standards are met, and delivering an outstanding guest experience every shift. You'll help motivate the team, keep operations running smoothly, and make sure every guest leaves happy. This is a great opportunity for someone who enjoys leadership, teamwork, and a fast-moving environment while developing valuable management skills. Overview Shift Leaders are generally responsible for coaching Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Must have open availability, including weekends and holidays.
Responsibilities Include:
Support the General Manager and Assistant Store Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift Communicate shift priorities, goals and results to team members Coach team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches team members to do the same Manage cash over/shortages during shift and ensures team members are following franchisee management policies
Education/Experience:
Basic computer skills Fluent in spoken and written English Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others
Physical Demands/Working Conditions:
Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 20 lbs (if applicable) Wearing a headset Working in a small space This Dunkin' Brands restaurant is independently owned and operated under a franchise granted by DBI Franchising LLC. You are applying for work with a franchisee of Dunkin' Brands, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Job Type:
Part-time Pay:
From $16.00 per hour
Benefits:
Employee discount Application Question(s): Do you have open availability, including weekends and holidays? If not answered, the question will be considered a No.
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements