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Food & Beverage Supervisor Hilton Charlotte University Place - 4.0 Charlotte, NC Job Details 1 day ago Qualifications Basic math High school diploma or GED Customer complaint resolution Full Job Description As a Food & Beverage Supervisor at Hilton Charlotte University Place, you'll play a vital role in steering our dining experiences to new heights. Your leadership will ensure the seamless operation of our dining, bar, and banquet venues, fostering both guest satisfaction and team efficiency. You'll be joining a vibrant team committed to innovation and employee development, where your efforts will directly contribute to our warm and welcoming atmosphere. We're looking for someone who thrives in a collaborative setting and upholds the highest standards of safety and service. This position offers competitive pay and ample opportunities for career growth in hospitality. If you're ready to make a meaningful impact and lead with confidence, we'd love for you to join us on this exciting journey. Step up and make your mark with Hilton Charlotte University Place.

Responsibilities:

Lead daily operations of dining, bar, and banquet venues, ensuring a seamless and enjoyable guest experience. Foster a collaborative and supportive team environment, encouraging open communication and continuous improvement. Implement and uphold the highest standards of safety and service, ensuring compliance with all health regulations. Coordinate with kitchen staff and other departments to ensure timely and efficient service delivery. Monitor inventory levels and manage ordering processes to maintain optimal stock levels. Train and mentor team members, providing guidance and support to enhance their skills and career growth. Address and resolve guest concerns promptly, turning challenges into opportunities for positive experiences and feedback.

Qualifications:

Experience:

1 to 2 years of F&B or hospitality experience, with prior leadership or supervisory background preferred.

Education:

High school diploma; a degree or diploma in hotel management or hospitality is an asset.

Skills:

Strong communication, leadership, problem-solving, and basic math or budgeting knowledge.

Certifications:

Valid local alcohol service certification (such as ServSafe or local equivalents) and food safety training. About Company Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!