Find & Apply For Restaurant / Food Service Supervisor Jobs in Epping, New Hampshire

Job Overview We are seeking a dynamic and energetic Front of the House Supervisor/Manager to work nights to lead our hospitality team and deliver exceptional guest experiences. In this pivotal role, you will oversee daily operations, ensure outstanding customer service, and maintain a welcoming environment that reflects our commitment to quality and hospitality excellence. Your leadership will inspire staff, optimize service flow, and uphold food safety standards, all while driving profitability and team morale. Duties Supervise front-of-house operations, including seating arrangements, reservations, and guest flow management to ensure smooth service delivery. Lead and motivate staff by providing training, coaching, and performance feedback to foster a high-performing team dedicated to exceptional customer service. Oversee food preparation and presentation standards in collaboration with kitchen staff, ensuring consistency and quality in all offerings. Manage POS systems such as Aloha POS and Micros POS for order processing, billing, and cash handling with accuracy and integrity. Control inventory levels for front-of-house supplies, monitor stock rotation, and coordinate with vendors for timely replenishments. Handle customer inquiries, complaints, and special requests with professionalism and a positive attitude to enhance guest satisfaction. Conduct shift management duties including scheduling staff, overseeing food safety protocols, and ensuring compliance with health regulations. Skills Proven experience in quick service or fast food restaurant management with a strong background in food handling and food safety management. Exceptional team management skills with experience supervising hospitality teams in casual dining or fine dining environments. Proficiency in POS systems such as Aloha POS or Micros POS; strong cash handling skills. Excellent communication skills for managerial communication, staff training, interviewing, and customer service interactions. Ability to perform basic math accurately for cash reconciliation, budgeting, and profit & loss analysis. Knowledge of food production processes including culinary techniques relevant to restaurant settings. Strong leadership qualities with experience managing hospitality teams across shifts; adept at training & development initiatives. Join us to lead a vibrant team committed to delivering memorable dining experiences! This paid position offers opportunities for growth within the hospitality industry while fostering your leadership skills in a fast-paced environment dedicated to excellence.

Pay:

$18.00 - $19.00 per hour

Work Location:

In person