Find & Apply For Restaurant / Food Service Supervisor Jobs in Manhasset, New York

About Hirshleifers Hirshleifers is a fifth-generation, family-owned luxury retailer located at Americana Manhasset. For over 100 years, we have built our reputation on exceptional service, a highly curated selection of the world's most sought-after brands, and a commitment to creating an outstanding customer experience. Position Overview Hirshleifers is seeking a hands-on Kith Treats Ice Cream Bar Supervisor to oversee the daily operation of Kith Treats. This position is responsible for leading the team, delivering an exceptional guest experience, managing inventory and ordering, maintaining Kith Treats operational and food-safety standards, and serving as the primary point of communication between Kith Treats corporate and Hirshleifers x Kith Treats. We are looking for someone who genuinely enjoys hospitality and understands that every guest should leave Kith Treats feeling happy, welcomed, and well taken care of. Responsibilities

• Oversee the daily operation of Kith Treats, ensuring a high level of hospitality, product quality, cleanliness, organization, and efficiency.
• Create a warm, friendly, and welcoming guest experience. Lead by example and ensure the entire team is attentive, engaging, and focused on making every guest's experience a positive one.
• Lead, train, schedule, and support team members while providing ongoing coaching and ensuring Kith Treats and Hirshleifers standards are consistently followed.
• Manage inventory and ordering of all products and operating supplies, including ice cream, cereal, mix-ins, dairy products, ingredients, cups, paper goods, packaging, utensils, and other supplies necessary for daily operations.
• Serve as the primary liaison between Kith Treats corporate and Hirshleifers x Kith Treats, maintaining clear and consistent communication regarding operations, products, procedures, promotions, and business needs.
• Ensure all products are prepared according to Kith Treats recipes, portioning, presentation, and quality standards.
• Oversee and verify completion of opening and closing procedures, including equipment setup and breakdown, stocking, cleaning, sanitation, and daily operational checks.
• Maintain and enforce food safety, sanitation, proper food storage, ingredient rotation, allergy awareness, and cross-contamination procedures.
• Ensure the proper operation and care of the swirl machine, POS system, refrigeration, and other equipment.
• Address guest concerns promptly and professionally and communicate staffing, maintenance, inventory, or operational issues to Hirshleifers management. Qualifications
• Previous supervisory or management experience in food service, hospitality, café, ice cream, quick service, or a similar customer-facing environment preferred.
• A genuine passion for hospitality and creating an exceptional guest experience.
• Experience with inventory management and ordering preferred.
• Strong leadership, communication, and organizational skills.
• Positive, outgoing, and professional demeanor.
• Strong attention to detail and commitment to food safety, cleanliness, and product quality.
• Ability to lead a team while remaining hands-on in a fast-paced environment.
• Dependable and comfortable taking ownership of the operation.
• Must be available to work weekends, holidays, and a flexible schedule based on business needs.

Pay:

$24.00 - $27.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance

Work Location:

In person