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Hospitality
Restaurant / Food Service Supervisor
Bristol, RI

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Roger Williams University Dining Services

Lead Catering Cook

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Job Description

The Culinary Catering Lead Cook ensures that food is prepared and served at scheduled functions under the supervision of the Catering Chef. This position is primarily responsible for set up, service, break down and clean-up of multiple functions or areas on campus. Essential Functions/Characteristics Objectives Interacts professionally with other employees, customers, and suppliers. Performs quality work within deadlines with or without direct supervision. Works effectively as a team contributor on all assignments. Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Cleaning Services Cleans workstation thoroughly before leaving the area for other assignments. Compliance Ensures proper presentation, portion control, and maintenance of proper serving temperatures according to HACCP standards. Customer Service Demonstrates a complete understanding of menu items and explains same to customers accurately. Greets customers courteously, and interacts with customers in a manner to ensure customer satisfaction. Interacts with customers and resolves customer complaints in a friendly and service oriented manner. Relays relevant comments from customers directly to supervisors. Represents University in a courteous, efficient, and friendly manner in all customer and employee interactions. Serves customer food and beverage orders quickly, in proper portions, in a courteous demeanor. Food Preparation Handles food items appropriately during preparation. Leadership Ensures that all cooks and prep cooks follow all food production and presentation standards. Ensures that all cooks and prep cooks have proper knife handling skills. Organize and direct cooks and prep cooks in the performance of their work. Inspect work and work area to ensure adequacy of performance. Ensure that work standards are adhered to by inspecting assigned work areas and completing inspection reports for review by supervisor. Assigns tasks and reviews work of the Catering department. Assist in training employees and contract workers in the proper use of equipment and materials. Make reports and recommendations to management personnel as assigned. Perform all duties of assigned work staff as required to insure accomplishment of assigned goals. Menu and Catering Assembles and delivers all food and supplies for catered functions to the scheduled locations. Consistently exhibits the ability to keep up with catering delivery schedules and does so calmly, accurately and efficiently. Set up and Preparation Breaks down events by cleaning and packing unused food dishes, utensils, and equipment for safe removal to appropriate locations, handles trash and waste properly per unit standards. Ensures that all necessary food items have identifiers or menus, displayed in a clean and consistent manner. Sets up buffet tables as well as food, beverage and service items according to pre established catering standards. Additional Functions This position does not directly supervise anyone but is responsible for working and leading a team, completing task in a group setting. This position does not hire, evaluate or discipline employees. Job Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to interact with diverse and high volume customer base in a friendly and efficient manner. Ability to use the time clock system properly, and record worked hours for processing. Ability to work at times with minimal supervision, and accomplish tasks without directs instruction, and at times problem solve for the best solution. Ability to answer basic questions regarding unit operations and direct other questions to appropriate parties. Possess the ability to meet specific uniform standards for this position. Utilize all Personal Protective Equipment's per dining guidelines. Wear a cut resistance glove whenever using a sharp or potentially sharp tool or instrument. Ability to follow all Dining's health and safety standards and requirements. Must have a valid driver's license and a driver's record in good standing.
Pay:
$22.86 per hour Expected hours: 42.0 per week
Benefits:
401(k) 401(k) matching 403(b) Dental insurance Employee discount Health insurance Paid sick time Paid time off Referral program Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • 403(b) Tax-Sheltered Annuity Plans