Find & Apply For Restaurant / Food Service Supervisor Jobs in Spartanburg, South Carolina

The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant and bar, ensuring exceptional guest experiences, maintaining high service standards, and supporting the overall profitability of the establishment. This role provides hands-on leadership to front-of-house staff, coordinates with the kitchen and bar teams, and ensures compliance with all health, safety, and service standards. Operational Leadership Supervise daily restaurant and bar operations to ensure smooth service and guest satisfaction. Oversee opening and closing procedures, ensuring readiness and cleanliness. Manage staff assignments, breaks, and shift changes for optimal coverage. Monitor food and beverage quality, presentation, and service timing. Staff Management Lead, train, and mentor servers, bartenders, hosts, and support staff. Conduct pre-shift meetings to communicate specials, promotions, and service expectations. Assist in recruitment, onboarding, and performance evaluations. Promote a positive and professional work environment. Customer Service Act as the primary point of contact for guest concerns, resolving issues promptly and professionally. Foster a culture of hospitality and ensure a personalized, memorable guest experience. Monitor guest feedback and recommend service improvements. Financial & Inventory Control Assist with monitoring labor costs and controlling expenses to meet budget targets. Oversee cash handling, daily reconciliations, and POS system accuracy. Support bar and restaurant inventory counts, ordering, and stock rotation. Compliance & Safety Ensure compliance with all health, safety, and sanitation regulations. Enforce responsible alcohol service policies. Maintain cleanliness and organization of the dining room, bar, and service areas.

Experience:

Minimum 2-3 years in a supervisory role within a full-service restaurant and/or bar.

Skills:

Strong leadership, communication, and problem-solving skills; ability to motivate and manage diverse teams.

Knowledge:

Familiarity with food and beverage operations, inventory control, and POS systems.

Other:

ServSafe Food Handler and Alcohol Service Certification preferred. Physical Requirements Ability to stand and walk for extended periods. Lift and carry up to 25-30 lbs. Work flexible hours, including evenings, weekends, and holidays. Pinnacle Partnership is an independent, award-winning hospitality and development company headquartered in Spartanburg, SC. Our portfolio includes Class-A office, retail, residential, internationally recognized hotel brands, and distinctive restaurant concepts. Without exception, all of Pinnacle's properties have been recognized with awards and honors in their respective brands and industries. We create places of connection where people feel welcome through our gracious hospitality, entrepreneurial spirit, and rewarding growth. This distinct, hospitality-first approach powers lasting returns for our investors and our communities.