Find & Apply For Restaurant / Food Service Supervisor Jobs in Slinger, Wisconsin

Cafe Supervisor Location:

Little Switzerland Job Type:

Full-Time Seasonal Position Summary The Cafe Supervisor leads daily operations of the resort's cafeteria-style cafe during the season, making sure guests and staff are served hot meals quickly on a self-serve and serving-line format.

This is a hands-on role:

the supervisor schedules and directs the cafe team, cooks and prepares meals in volume, and keeps the serving line, kitchen, and dining area clean, stocked, and compliant with food safety standards. Evening, weekend, and holiday shifts are required, since these are the resort's busiest times. Key Responsibilities Scheduling & Staff Management Build and post weekly staff schedules based on forecasted business, events, and labor budget. Adjust schedules for call-outs, shift swaps, and changing business levels; approve time-off requests within guidelines. Assign daily duties, lead pre-shift huddles, and monitor performance throughout each shift. Coach, recognize, and give feedback to team members; document and address performance issues with the F&B Manager. Review and approve timecards; manage breaks and overtime to stay within labor targets. Cooking & Food Preparation Cook and prepare menu items in volume (e.g., grill and fryer items, sides, soups, pizza) Set up, stock, and replenish the hot line, steam tables, salad bar, and grab-and-go areas; keep food at proper holding temperatures. Complete daily prep lists, rotate stock (FIFO), and label and date all food products; step into any position during peak periods. Plan batch cooking around meal periods to keep the line full during rushes while limiting leftovers and waste. Cafe Operations Enforce food safety, sanitation, and health code standards; complete temperature logs and cleaning checklists. Track inventory, place orders, and receive deliveries; help control food cost and waste. Make sure equipment works properly and report maintenance needs promptly. Guest Service Model friendly, professional service and greet guests warmly. Resolve guest complaints and concerns quickly, escalating to management when needed. Post menus and allergen information; accommodate dietary requests and allergy concerns safely. Perform other duties as assigned. Qualifications Required Previous lead or supervisory experience in a cafeteria, restaurant, or food service setting. Availability to work nights, weekends, and holidays for the full season. Ability to create schedules and manage a team in a fast-paced environment. Food handler certification, or willingness to obtain one within 30 days of hire. Strong communication, organization, and problem-solving skills. Basic math and cash-handling skills; comfortable with POS systems. Must be at least 18 years of age. Physical Requirements & Work Environment Stand and walk for extended periods (6+ hours per shift). Lift and carry up to 50 lbs. Bend, reach, and use hands repetitively for cooking and food prep. Work around hot surfaces, sharp tools, and kitchen equipment; tolerate heat, noise, and busy conditions. Work a flexible schedule that includes early mornings, evenings, weekends, and holidays. Seasonal Employment This is a full-time seasonal position expected to run from the beginning of November through mid-March. Hours may vary with business levels and weather.

Work Location:

In person