Find & Apply For Travel Agent Jobs in Jersey City, New Jersey

The Role Provide corporate travelers with expert consultation and booking services for domestic and international air, rail, road, and lodging. Use Galileo and other GDS platforms to arrange complex itineraries, comply with travel policies and regulations, resolve issues, anticipate traveler needs, and identify additional services. Collaborate with teammates through coaching and feedback while supporting a 24/7 operation that includes afternoon and weekend shifts. Summary Generated by Built In Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities.

What We're Looking For:

5+ years of progressive experience as a Corporate Travel Consultant with a demonstrated track record of delivering exceptional client service Native-level proficiency in

GALILEO GDS

Deep understanding of travel industry dynamics, booking procedures, compliance requirements, and supplier relationship management Passion for excellence in client service, including proactive anticipation of needs Professional communication (written and verbal) Act with integrity, and look after personal traveler information Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback What You'll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels ​​We look forward to sharing more detailed job functions and key performance indicators during the interview process. ​Our Traveler Care team is a 24/7 operation, please be flexible and prepared to work afternoon shifts and weekends. Location United States The US national base salary range for this position is from $39,200.00 - $72,800.00 The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .

Travel perks:

get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for! Read Full Description Skills Required 5+ years of progressive experience as a Corporate Travel Consultant Native-level proficiency in

GALILEO GDS

Deep understanding of travel industry dynamics and booking procedures Knowledge of compliance requirements and supplier relationship management Exceptional client service and proactive anticipation of traveler needs Professional written and verbal communication skills Ability to protect personal traveler information and act with integrity Ability to resolve customer issues quickly and independently or with suppliers Teamwork and openness to feedback Flexibility to work afternoon shifts and weekends in a 24/7 operation American Express Global Business Travel Compensation & Benefits Highlights The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express Global Business Travel and has not been reviewed or approved by American Express Global Business Travel. About This Summary Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life, disability, and access to physician consultations in some cases. Emotional and mental-health resources are also highlighted, including counseling, crisis support, and webinars for employees and immediate families. Leave & Time Off Breadth — Time off and flexibility options are portrayed as broad, including PTO that combines vacation and sick time, with potential to purchase additional vacation in some locations. Flexible arrangements are described as available in parts of the organization, including remote work and options like part-time schedules, job sharing, and sabbaticals where supported. Retirement Support — Retirement support is positioned as available through locally competitive programs, including a

U.S. 401

(k) with employer matching after a service period. Ownership-related benefits are also present via an employee stock purchase plan offered in many countries. Learn more about American Express Global Business Travel's Compensation & Benefits → American Express Global Business Travel Insights What's It Like to Work at American Express Global Business Travel? American Express Global Business Travel Culture & Values American Express Global Business Travel Career Growth & Development What's the Work-Life Balance Like at American Express Global Business Travel? American Express Global Business Travel Leadership & Management American Express Global Business Travel Company Growth, Stability & Outlook View all jobs at American Express Global Business Travel View American Express Global Business Travel Profile Report Job