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Hospitality
Travel / Tour Guide
Wilmington, NC
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Part Time Team Member The Children's Museum of Wilmington (NC) Wilmington, NC Job Details Part-time $12 - $13 an hour 14 hours ago Benefits Opportunities for advancement Qualifications Computer operation Google Workspace Experience working with children Venue guest services
Leadership Full Job Description Job Description:
The Children's Museum of Wilmington is seeking energetic and hardworking individuals to join our fun team atmosphere. Part Time Team members greet and share information with visitors, promote Museum offerings, provide great customer service, and ensure exhibit spaces are clean and presentable at all times. Staff embrace friendliness, professionalism, reliability and initiative in this role. We pride ourselves on offering a safe, welcoming, and engaging environment for families near and far! This role offers the opportunity for growth within the Museum, with potential advancement to Shift Lead and, subsequently, Weekend Manager for team members who demonstrate reliability, leadership, and a strong commitment to guest experience and safety. This position reports directly to the Guest Relations Coordinator or lead Weekend Manager during weekend shifts.
Duties & Responsibilities:
Welcome and greet guests, offer navigational and program information, answer phone inquiries, share museum rules, and direct guests to appropriate team members Interact professionally with all guests, staff, community partners and Board members Serve as Museum ambassador by being a friendly and knowledgeable point of contact improving guests' overall experience Operations Maintain current knowledge of museum procedures, policies, and information related to safety, program offerings, and other related information Complete cleaning projects for facility upkeep including laundry and maintain, sanitize, and disinfect exhibits and toys throughout the day in accordance with specific cleaning protocols Assist guests with exhibits, including Interactive Floor and other exhibits as needed Assist with birthday parties from beginning to end, including party room setup, guest assistance, activity facilitation, and post-party cleanup General Operate point of sales system, Altru Promote and process Museum memberships, Birthday Parties, Field Trips, and special event sales Promote camps, daily programs, events, and any other offerings directly affiliated with the Museum Be comfortable engaging appropriately with guests of all ages, including children ages 0-10 years Assist with Museum educational programs and special events as requested or scheduled Additional duties as assigned The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required.
Preferred Qualifications:
Weekend availability required Experience working with children and in a customer service setting Ability to communicate effectively, multitask, and work in a team and independently Basic computer skills including familiarity with Microsoft Office and Google Workspace •Interested applicants may apply via indeed or by email. Resume and cover letter are required for all applications. Please send all cover letters to •
Pay:
$12.00 - $13.00 per hour Application Question(s): What interested you in this position at CMoW? If hired, what would your general availability look like? At the museum, we believe in learning through play and creating inclusive, engaging spaces for all children. How do you see yourself contributing to that kind of environment?