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Tour Guide -Animal Encounter Facility
Job Description
Starting is $11.00+ Tips after you complete your training. Job Summary Join our dynamic Animal Encounter Facility as a Tour Guide, where you will inspire and educate visitors about our diverse animal collection through engaging, informative tours. Your enthusiasm and knowledge will create memorable experiences for guests of all ages, fostering a deeper appreciation for animal welfare and conservation. This paid position offers an exciting opportunity to work closely with animals, share your passion, and promote responsible animal interactions in a lively, energetic environment. Tour Flow & Work Pace Our tour guides work throughout the day. A typical shift is 8 am-7-7:30 pm. Sometimes half-day shifts are available. Opening the farm is from 8 am- 10 am, and closing is between 6:30-7:30 pm. Tours are two hours long and scheduled back-to-back. If you work a full day you are given a 30-minute lunch break. This fast-paced structure is something our current employees prefer, and it is how we operate. We provide lunch and snacks every day. Are you comfortable with a back-to-back tour schedule and a 30-minute formal break? Attendance & Reliability
We operate with a very small staff, and our animals and guests rely on us being fully present. Because of this, calling off is not something we can accommodate except for true emergencies. Are you able to commit to showing up for every scheduled shift and understanding that coverage is extremely limited? Animal Advocacy & Safety
While our animals are well cared for, they are still exotic animals. Tour guides must be firm, confident, and strong advocates for animal safety.
This includes:
Enforcing rules with guests Being comfortable correcting guest behavior Physically positioning yourself between an animal and a guest when necessary Understanding that, while rare, bites will happen, and you must be prepared for that responsibility Are you comfortable with these expectations? Work Environment
This role requires: Working in all weather conditions (rain, snow, heat, etc.) Leading groups confidently Taking control of situations as they arise Speaking up and maintaining authority during tours Are you comfortable working outdoors in all conditions and leading groups assertively? If you can confidently answer to all of the above, please reply and we will move forward with scheduling an interview. If not, we completely understand. This role is not for everyone, and we appreciate your honesty. Responsibilities Lead engaging guided tours, providing educational insights about the animals and their habitats while ensuring visitor safety and enjoyment Demonstrate proper animal handling techniques, including dog handling, animal restraint, and husbandry practices to promote animal welfare Maintain cleanliness of the facility by performing routine cleaning duties, including animal enclosures, public areas, and equipment using appropriate PPE (Personal Protective Equipment) Assist with pet care activities such as feeding, record keeping, and monitoring animal behavior to ensure optimal health and well-being Communicate effectively with visitors regarding animal physiology, anatomy, behavior, and welfare to enhance their understanding and experience Join us in creating unforgettable experiences that celebrate the beauty of animals while promoting education and conservation! This is a paid role committed to supporting your growth as an ambassador for animal welfare.
Pay:
From $11.00 per hour Expected hours: 25.0 - 40.0 per week Application Question(s): You understand you will be hands on with ambassador animals and will have to clean up after them? I understand that this position is in Shelby Ohio? I understand that call offs can not be accommodated because of limited staff. Can explain at interview. You understand a typical shift is 8 am-7:30 pm (Half shifts may be available) and you will be outdoors and indoors in all climate conditions -Rain, Snow, Heat and Cold?
Work Location:
In person