Find & Apply For Travel / Tour Guide Jobs in Galveston, Texas

JOB SUMMARY

Greets visitors to the Ocean Star Museum, facilitates entry ticket sales, assists customers with gift shop sales, and is a host/guide to visitors - explaining the basic building layout, and an introduction to the museum's mission, as well as assisting with any special needs or questions. This position carries three primary responsibilities: ticket sales and gift shop assistance, museum docent/greeter, and special tour guide. Why Work at This Company? The Ocean Star is retired jack-up drilling rig that operated in the Gulf of Mexico from 1969 to 1984 and drilled over 200 wells during that timeframe. In 1995, the Oilfield Energy Center purchased the Ocean Star, and after lengthy refurbishment, opened it as a museum in 1997. Small team, great working environment, with various annual fundraising events! Flexible scheduling. Opportunity to learn more about Oil & Gas, Museum Operations, Customer Service, and Galveston.

HOURS:

Part-time hourly, not eligible for benefits. Staff are scheduled to work 15-30 hours per week on average, between the hours of 9:30 AM to 5:30PM, with an emphasis on Friday through Sunday. Longer hours may be available during peak tourist season (Memorial Day to Labor Day), during tours or special events, and as assigned. The museum is open five days per week, year-round except Thanksgiving Day, Christmas Eve, and Christmas Day.

JOB DUTIES

Gift Shop Assistant/Ticket Sales:

Greet customers on entry through the museum gift shop. Handle ticket sales to the museum, advising visitors on ticketing and visitor rules, parking etc. and answer any questions they may have related to their visit, the Ocean Star, Galveston area attractions, restaurants and any current special events in the area. Answer incoming calls, routing them to the appropriate staff member. Process all cash register operations, close out procedures, and prepare the daily deposits. Ensure that cash drawer contains sufficient amounts to provide change, and that packaging supplies are kept above set minimum levels. Assist with the receipt of new inventory and stacking shelves for display. Monitor appearance of the gift shop such as ensure brochure racks are always filled and perform light housekeeping duties as needed to maintain a clean appearance of the Gift Shop. Assist with compliance to Americans with Disabilities Act (ADA) for visitors with special needs.

Docent/Tour Guide:

Carry out opening and closing procedures for the museum facility, including doors, lights, audio video components and breakers. Routinely assist with prearranged guided group tours for school children, senior, and adult groups. Provide comprehensive information about the Ocean Star and the Oilfield Industry, particularly where directly related to the current museum exhibits. Training will be provided. Monitor appearance of the museum by checking restrooms periodically for paper supplies and fill as needed, perform light housekeeping as needed to maintain daily appearance of the public spaces, replenish brochures, and inform relevant staff or management promptly of other visible site needs that may arise. Assist with compliance to Americans with Disabilities Act (ADA) for museum visitors with special needs. Flexible to scheduled or unscheduled groups and works closely with staff to assure a positive experience for visitors of all ages.

Job Type:

Part-time Pay:

$10.00 - $13.00 per hour

Benefits:

Flexible schedule

Work Location:

In person