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Join the Zoi'A Spa & Salon Team! Janesville, WI | Sales & Guest Experience Specialist | Part-Time or Full-Time Zoi'A Spa & Salon (pronounced "zoya" ) is a modern, upbeat beauty destination — and we're looking for someone reliable, positive, and motivated to grow with us. If you like a job where the days move fast, the team is supportive, and expectations are clear… you'll love it here. Pay, Growth & What Makes This Role Different Starting at $11/hr for candidates without relevant experience 90-

Day Growth Opportunity:

Pay increases to $12.50/hour after successfully completing 90 days of employment We value dedication, professionalism, and exceptional guest service, and we're committed to recognizing team members as they grow within the Zoi'A experience. First 90

Days:

Monthly Performance Check-Ins Every 30 days, you'll meet with leadership to review progress, ask questions, and get support. We want you set up for success — not stressed or confused. Raise Structure — Every 140 Hours Worked At each 140-hour milestone, you'll have a performance review. To earn a raise, you must meet 5 out of 7 performance standards : Attendance

• Reliability and consistency Accuracy
• Correct booking, checkouts, timing, and notes Communication
• With guests, team, and management Engagement
• Staying productive, learning promos, limiting personal phone use Salon-Approved Verbiage
• Greeting scripts, check-in, check-out, rebooking, phone Systems & Processes
• Meevo steps, discounts, new guest flow, open/close Sales Performance
• Add-ons, promos, retail awareness
• Meet 5/7 → Eligible for a $0.50 raise
• Review points: 140 hours, 280 hours, 420 hours After completing all three checkpoints, further raises are performance-based, with sales and guest experience as key drivers.

Benefits & Perks (for eligible employees) PTO (full-time) 401(k) match (1 year employment minimum) Dental & vision Product + service discounts (a favorite!) Flexible scheduling within reason Fun competitions + incentives Supportive, team-first culture Hours & Availability (Please Read Carefully) We're hiring for:

Part-time:

16-24 hours per week

Full-time:

32 hours per week We're especially interested in candidates who enjoy: Variety of shifts However, this role requires availability during prime business hours , which include evenings, Fridays, and Saturdays.

Availability Expectations:

Availability for an average of at least 12 prime hours per week is required Prime hours include: Weekdays after 4:00 PM All day Friday All day Saturday Scheduling within those hours varies based on business needs We are closed Sundays We can work with some scheduling restrictions — but frequent last-minute changes, limited prime-hour availability, or excessive time off will not be a good fit for this position. What You'll Do as a Sales & Guest Experience Specialist This role blends guest experience, sales, and front desk operations.

Your day-to-day will include:

Greeting guests and creating a welcoming atmosphere Educating guests on services, promos, and retail Recommending add-ons that enhance the guest experience Handling appointments, calls, check-ins, and checkouts Supporting salon flow, cleaning, and laundry Setting goals and celebrating wins with leadership If you enjoy staying busy, connecting with people, and contributing to a thriving environment, you'll feel right at home. Who Thrives Here

• Friendly, outgoing, people-focused
• Coachable and open to learning
• Reliable with consistent attendance
• Motivated by growth and clear expectations
• Enjoys a fast-paced, team-oriented role If you're looking for a job where your effort matters — and where growth is earned and celebrated — this is it.

Hiring Timeline We are interviewing now, with a target start date ASAP . How to Apply Apply on Indeed, through our website, or email Jamie at: zoiajamiew @ gmail.com

What Happens Next:

A manager will reach out within a week You'll be invited in to meet the team and learn more Casual, warm, and pressure-free — we want mutual fit We can't wait to meet you — come grow with the Zoi'A family!

Pay:

From $11.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

In person