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Restaurant Server P/T
Job Description
The Restaurant Server is responsible for providing friendly, efficient, and culturally respectful food and beverage service to guests in a fast-paced tribal casino environment. Servers ensure a high level of guest satisfaction by delivering prompt service, maintaining knowledge of menu offerings, and complying with all casino, tribal, and regulatory policies. Required Qualifications High school diploma or equivalent preferred Previous restaurant or customer service experience preferred Ability to work in a fast-paced, high-volume environment Strong communication and interpersonal skills Ability to handle cash and operate POS systems Must be able to obtain and maintain required gaming license(s) Alcohol service certification (or ability to obtain within required timeframe) Physical Requirements Ability to stand and walk for extended periods Ability to lift and carry trays, dishes, and supplies (up to 25-40 lbs.) Ability to bend, reach, and perform repetitive motions Work Environment & Schedule Indoor restaurant and casino environment Exposure to noise, crowds, and secondhand smoke (where applicable) Must be available to work evenings, weekends, holidays, and special events Education and Experience High school diploma or equivalent preferred Previous restaurant or customer service experience preferred Employment Disclaimer Nothing in this job description alters the at-will nature of employment or creates a contract of employment. Acorn Ridge Casino reserves the right to modify, revoke, or change this job description at any time. Must be 21-yrs or older to work at Acorn Ridge Casino. Essential Duties and Responsibilities Greet guests promptly and courteously, creating a welcoming dining experience Take accurate food and beverage orders and enter them into the POS system Serve food and beverages in a timely and professional manner Maintain thorough knowledge of menu items, daily specials, and promotions Check guest satisfaction throughout service and resolve concerns appropriately Process guest payments accurately, including cash, credit, and comps Follow all alcohol service laws and casino gaming regulations Maintain cleanliness of tables, service stations, and dining areas Adhere to food safety, sanitation, and health department standards Work cooperatively with kitchen staff, hosts, and fellow servers Respect and uphold tribal culture, values, and guest service standards Perform side work and opening/closing duties as assigned All other duties as assigned